Develop carrier relationships to secure freight using pre-qualified carrier database or by posting to load boards• Negotiate transportation rates and closely follow market trends and seasonality of lanes and modes• Working on In-bounds and Out-bounds accounts to and from Canada - USA for both LTL, FTL• Focus on the important fundamentals including tactical, detail-oriented requirements such as carrier compliance, tracking, and customer service, while simultaneously… Show more Develop carrier relationships to secure freight using pre-qualified carrier database or by posting to load boards• Negotiate transportation rates and closely follow market trends and seasonality of lanes and modes• Working on In-bounds and Out-bounds accounts to and from Canada - USA for both LTL, FTL• Focus on the important fundamentals including tactical, detail-oriented requirements such as carrier compliance, tracking, and customer service, while simultaneously developing and strengthening strategic customer and carrier relationships• Working as Intramodal business coordinator for all the shipments going to or coming from West Canada by Rail• Work closely with rating department, managers and provide spot quotes on daily basis for short and long term work• Responsible for coordinating and reviewing load booking, load scheduling, communication with the customer throughout the duration of the order by junior agents• Prepare user guides and SOPs• Process and share information and instruction with the team, business partners, and customers to coordinate the activities of trucks, drivers, and trailers by using different computer software and applications and dispatching equipment• Mollify additional charges and assist with maintaining the accuracy of carrier information• Consolidate into route plan factors such as holidays, special events, weather constraints with special importance on time and cost efficiency• Provide training to new employees on the system and how the team works by giving them knowledge on logistics/brokerage• Ensure all activities are compliant with the industry laws and regulations Show less