• Manage staff, preparing work schedules and assigning specifiic duties.• Prepare purchase orders from vendors, solicit bid proposals, and review requistions for goods and services.• Perform sales floor work, such as greeting or assisting customers and taking inventory.• Prepare checks and cash for depost, verify amounts, and check accuracy of deposit slips.• Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computer, calculators or adding machines.• Engage with customers effortlessly, analyze and actively listen to their concerns and address and resolve them calmly.• Performs clerical and administrator tasks.

• Handled incoming and outgoing telephone calls with an overall customer satisfaction core of over 95%.• Successfully managed customer information including sign-in, customer records, orders, and billing/invoice with 100% accuracy.• Greeted customers, signed them in, and directed them to their destination.• Manage upset customers, conflicts and challenging situations.• Performed administrative and clerical tasks. • Offered deals and provided quotes to customers over the call and in person.

• Managed customer transactions with cash and POS system operation.• Delivered strong customer service in fast-paced environment.• Interacted with team members and clients from diverse backgrounds.• Handled any discrepancies that occurred during cash tallying.• Ensured a positive environment, offering training and boosting the confidence level of new and existing team members.