•Developing comprehensive project plans, project timelines, roadmaps, scheduling stakeholder round table reviews,and obtaining customer sign-off for each site.•Leading project kick-off meetings for each site, involving customers, partners, technical teams, and end-to-end operations teams.•Organizing bi-weekly strategy meetings to discuss the overall execution strategy for the project, involving more than 50stakeholders from 22+ markets.•Conducting cost and revenue forecasting for three transcription projects ($40 million) and one subscription project(approximately $900k).•Facilitating weekly audit closeout meetings with clients for revenue recognition following each milestone completion. •Collaborating with the account management team to review and prepare partner statements of work, project revenue analysis, and approving change request amounts to align with the overall project scope.•Implementing freezes on router configuration items and resolving conflicts with market teams to transition work orders into a deployment-ready state.•Spearheaded >200 service migrations across 22 US states, generating revenue exceeding $50 million for 4 projects. •Mentoring three Project Specialists, facilitating their smooth transition into pivotal Project Manager role

Led migration windows for 18 US states performing router upgrades, service migrations and decommissioning of legacyrouters for project of deal value > $10 Million•Facilitated daily stand-up calls with the India team and partner to devise strategies for successful migration execution.• Proactively initiated TAC cases for conducting device health assessments and to engage high-touch engineers during MWs. •Designed a Smartsheet tracker to represent milestone completion status, enabling project progress tracking. •Managed resource allocations for a team consisting of engineers, project managers, and architects within the SDP tool. •Recognized three times with 'Connected Recognition' awards from the client in March '21, Jan '22, and April '2

Created a project management tool to track the success of all HR projects. • Collated requirements (tool functionalities, specifications, access rights, look & feel) from all stakeholders through interviews• Benchmarked various project management tools and identified the project management tool which met the requirements• Configured tool (Microsoft PowerApps) to meet requirements by developing the Microsoft application to capture project progress• Created dashboards using Microsoft Power BI to display the percentage progress of each project as per needs of users and admin• Uploaded current data to enable monitoring of existing projects and created a guideline/SOP for admin and users

Project title: Devising strategies to improve Mahindra’s flagship B-school competition, campus strategy and GMC career framework• Benchmarked first year career framework of MTs in more than 7 industry leading companies (conglomerates, e-commerce, FMCG)with leadership programs to identify unique practices and developed the delivery model of new GMC Career's Framework• Received a go-ahead from the senior HR leadership for the recommendations proposed for the GMC Career Model• Qualitatively measured current engagement levels of Mahindra GMCs and B-school students using design thinking principles• Interviewed more than 200 B-school students and senior HR leaders across companies to identify unique value proposition• Ideated and recommended the campus strategy for Mahindra's Leadership program to make it a stronger proposition on campus• Collaborated with the Campus Team to formulate strategies to revamp Mahindra’s leading B-school competition

•Conducted regular Defect Prevention Meetings (DPRs) to monitor team's weekly performance to maintain compliance goals•Organized timely knowledge transfer sessions for the team and facilitated discussions of innovative ideas for the project•Performed critical billing activities in PAMIS tool on a weekly basis for all the team members working in the project

•Coordinated and communicated tasks with the client of an Insurance based company and the onsite lead on a day to day basis•Consolidated monthly Incident Data Reports and Defect Prevention presentations from HPSM tool for the Client

•Addressed and resolved customers' online policy enablement related issues through HPSM tool for the Insurance based client •Monitored and drafted the functionalities of over ninety RUMBA mainframe jobs and processed minor code enhancements