Arshdeep Kaur Email & Phone Number

Gurugram, HR, IN

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

• Developing comprehensive project plans, project timelines, roadmaps, scheduling stakeholder round table reviews,and obtaining customer sign-off for each site.
• Leading project kick-off meetings for each site, involving customers, partners, technical teams, and end-to-end operations teams.
• Organizing bi-weekly strategy meetings to discuss the overall execution strategy for the project, involving more than 50stakeholders from 22+ markets.
• Conducting cost and revenue forecasting for three transcription projects ($40 million) and one subscription project(approximately $900k).
• Facilitating weekly audit closeout meetings with clients for revenue recognition following each milestone completion.
• Collaborating with the account management team to review and prepare partner statements of work, project revenue analysis, and approving change request amounts to align with the overall project scope.

• Led migration windows for 18 US states performing router upgrades, service migrations and decommissioning of legacyrouters for project of deal value > $10 Million
• Facilitated daily stand-up calls with the India team and partner to devise strategies for successful migration execution.
• Proactively initiated TAC cases for conducting device health assessments and to engage high-touch engineers during MWs.
• Designed a Smartsheet tracker to represent milestone completion status, enabling project progress tracking.
• Managed resource allocations for a team consisting of engineers, project managers, and architects within the SDP tool.
• Recognized three times with 'Connected Recognition' awards from the client in March '21, Jan '22, and April '2

Pune, Maharashtra, India

• Created a project management tool to track the success of all HR projects.
• Collated requirements (tool functionalities, specifications, access rights, look & feel) from all stakeholders through interviews
• Benchmarked various project management tools and identified the project management tool which met the requirements
• Configured tool (Microsoft PowerApps) to meet requirements by developing the Microsoft application to capture project progress
• Created dashboards using Microsoft Power BI to display the percentage progress of each project as per needs of users and admin
• Uploaded current data to enable monitoring of existing projects and created a guideline/SOP for admin and users

Mumbai, Maharashtra, India

• Project title: Devising strategies to improve Mahindra’s flagship B-school competition, campus strategy and GMC career framework
• Benchmarked first year career framework of MTs in more than 7 industry leading companies (conglomerates, e-commerce, FMCG)with leadership programs to identify unique practices and developed the delivery model of new.
• Received a go-ahead from the senior HR leadership for the recommendations proposed for the GMC Career Model
• Qualitatively measured current engagement levels of Mahindra GMCs and B-school students using design thinking principles
• Interviewed more than 200 B-school students and senior HR leaders across companies to identify unique value proposition
• Ideated and recommended the campus strategy for Mahindra's Leadership program to make it a stronger proposition on campus

• Conducted regular Defect Prevention Meetings (DPRs) to monitor team's weekly performance to maintain compliance goals
• Organized timely knowledge transfer sessions for the team and facilitated discussions of innovative ideas for the project
• Performed critical billing activities in PAMIS tool on a weekly basis for all the team members working in the project

• Coordinated and communicated tasks with the client of an Insurance based company and the onsite lead on a day to day basis
• Consolidated monthly Incident Data Reports and Defect Prevention presentations from HPSM tool for the Client

• Addressed and resolved customers' online policy enablement related issues through HPSM tool for the Insurance based client
• Monitored and drafted the functionalities of over ninety RUMBA mainframe jobs and processed minor code enhancements

Master Of Business Administration - Mba

Activities and Societies: Part of iSMaRT (The PR Team of SIBM, Pune) -Campus Winner & National Semi-Finalist, HUL L.I.M.E, Hindustan.

Bachelor Of Technology - Btech, Ece, 77.9%

12Th: 93.8% 10Th: 93.6%