Human Resources Specialist
Current•Managing full spectrum of Performance Management (goal setting, bi-annual review, and annual appraisal exercise), Employee Experience & Communication and Talent Management for the organization •Designed SOP on Performance Improvement Plan (PIP) and implemented the same across locations. This brought improvement in managing the low performers in a structured and unbiased way•Managing employee engagement - Creating employee delight through various employee engagement interventions worth up to USD45K•Spearheaded North India as HR Business Partner with a team of 1 HR officer & 5 HR Coordinators - driving people performance across sales and support functions by identifying the business needs and developing HR strategies around themSignificant Highlights-Established HR as a function in the North India region with employee strength of 550-Successful in closing 95% of total open positions within TAT (45 days); 52% positions closed through employee references and 29% through job portals-Reduced the cost of hiring through recruitment agencies from 10% to 0 through planned employee referral interventions -Successfully reduced employee turnover by 5% through partnering with business, proactive performance management and employee engagement programs. This resulted in cost savings of 15% for recruitments, onboarding, and training of new hires-Designed job descriptions for all unique positions in the region including the contractual positions-Revamped Performance Management process and initiated half-yearly goal setting & reviews; successfully launched online performance appraisal portal, conducted user trainings resulting in 100% completion of annual review exercise within allotted timelines-Revamped employee onboarding and induction program which created a delight for new hires; ensuring to connect with new hires through a structured 30-60-90 days’ program and collected induction feedback from 100% new hires
