As an Operations Manager at PetDrifts, my role centered on refining processes and fostering seamless coordination between our technical and creative teams. Our collective efforts led to enhanced communication, and I took pride in supervising and guiding our graphic designers and social media interns to successfully attract beta testers for our projects.Leveraging my BA in Psychology from the University of Alberta, I have honed a strategic approach to stakeholder relations, ensuring that operations align with organizational goals. My background in Business Administration and poetic flair not only enrich my operational strategies but also infuse creativity into every business narrative, aiming to resonate with and uplift audiences.
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Creative WriterSubstackEdmonton, Ab, Ca -
Creative WriterSubstack Feb 2023 - PresentIn 'New Beginnings,’ I get to blend creativity and self-improvement tips into a newsletter that now has 4,000+ awesome readers! I write sometimes cringy, inspiring content to help people level up their lives, throwing in humor and real-talk to keep it fresh and authentic. If you like stories with a side of self-growth, I’m your go-to writer!” -
Operations ManagerPetdrifts May 2024 - Sep 2024Regina, Saskatchewan, CanadaAs Operations Manager at PetDrifts, I worked on improving processes and making things run smoothly. I negotiated with manufacturers and retailers to boost profits and cut production costs. I made sure communication between our 2 developers and 4 non-technical team members was clear. I also supervised 2 graphic designers and 2 social media interns, helping them launch campaigns to bring in beta testers. I worked closely with the CEO to discuss setting realistic KPIs, organized weekly meetings to assign tasks and keep track of progress, and managed QuickBooks, content creation, customer feedback, and partnerships with local vendors and influencers. With help from chatgpt, I became jack of many trades in this position. I swear I learned all the skills listed below and many more skills at this position. -
Administrative AssistantAhs Immigration Services Jul 2022 - Feb 2023Edmonton, Alberta, CanadaAs an Immigration Administrative Assistant, I had the opportunity to assist people from diverse backgrounds and help them navigate the complexities of the Canadian immigration system. Through my work, I was able to make a meaningful impact on people's lives by ensuring their applications were complete, accurate, and timely. I took pride in writing compelling cover letters that highlighted their unique strengths and qualifications, and proofread documents with a meticulous eye for detail. Additionally, I had the pleasure of training new team members and sharing my knowledge and passion for the immigration industry.
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Customer Service RepresentativeRoyal Glenora Club Sep 2021 - Jul 2022Edmonton, Alberta, CanadaActed as the central point of contact for members regarding club activities.Greeted club members by name, fostering a welcoming environment.Assisted in coordinating special events with attention to detail and enthusiasm.Resolved complaints promptly, provided appropriate solutions, and followed up to ensure satisfaction.Used proper telephone etiquette and directed calls to appropriate departments. -
Shift ManagerBurger King Apr 2018 - Sep 2021Regina, Saskatchewan, CanadaDelivered exceptional customer service by resolving conflicts and creating a welcoming atmosphere.Managed employee schedules, handled time-off requests, and arranged emergency shift coverage.Conducted monthly employee performance evaluations, coaching and training staff to improve work quality and retention.Ensured quality assurance by performing frequent line checks. -
English TeacherPluspoint Moga Jan 2017 - Feb 2018Moga, Punjab, IndiaResearched and utilized reading and writing resources to instruct students on effective strategies.Administered writing exercises and mock tests to assess student progress, providing actionable feedback.Created a dynamic classroom environment through discussions, group activities, and personalized support.Established a respectful and authoritative presence while interacting with students of various ages.Developed a fun, interactive learning environment with motivational reward systems.
Arsh Kaur Education Details
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Psychology -
Business Administration And Management, General
Frequently Asked Questions about Arsh Kaur
What company does Arsh Kaur work for?
Arsh Kaur works for Substack
What is Arsh Kaur's role at the current company?
Arsh Kaur's current role is Creative Writer.
What schools did Arsh Kaur attend?
Arsh Kaur attended University Of Alberta, University Of Regina.
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