• Oversee and streamline billing, collections, variances and refunds processes• Analyze, plan and implement quality assurance for all processes and procedures• Personnel development, staff meetings, staff training, team building• Staffing plans, discussions, interviews, hiring etc• Proven ability to perform strategic planning and priority setting for the department• Strong leadership skills with ability to motivate direct reports• Continuous productive relationships with Clinical and IT departments• Detail oriented with IT and project management background