M. Arshi Wasique Email & Phone Number

Karāchi, Sindh, Pakistan

Karachi, Pakistan

Virtual CISO and technology advisor:•Developed comprehensive cybersecurity strategies and roadmaps aligned to business goals for companies across industries including healthcare, finance, retail, and technology.•Conducted risk assessments identifying critical data assets, regulatory obligations, and prioritized actions to lower risk profile. Reported insights to executive leadership and boards.•Designed cloud security architectures, next-gen endpoint protection, SIEM integration, and identity management solutions. Optimized budget and ensured maximum value of security investments.•Enhanced security posture for digital transformation initiatives including cloud migrations, mobility programs, internet-of-things expansion.•Created security awareness programs focused on major risks like phishing, social engineering, and password hygiene. Reduced human-driven incidents by 60%.•Instituted IT policies, processes, and documentation in alignment with best practices like ITIL and COBIT.•Advised executives and boards on optimizing IT infrastructure, applications, and services to meet changing business needs.•Provided technology evaluation and selection services for key investments including cloud platforms, networking, mobility, data analytics.ERP consultant:•Led requirements gathering, vendor evaluations, and ERP selections supporting major business transformation initiatives.•Led ERP selections, implementations, integrations, workflows, training, and optimization for major business transformation projects•Oversaw development of new workflows and business processes to maximize ROI from new ERP investments.•Provided hands-on expertise in ERP implementation planning, customizations, data migration, testing, training, and change management.•Guided clients on ERP optimization and expansion post-implementation - adding capabilities for analytics, mobile, and emerging technologies.•Ensured clients maximized ROI from ERP investments.

Karachi, Pakistan

Teaching as a visiting faculty to MBA Executive / MCS Students.Subjects taught: E-commerce TechnologyManagement Information SystemsNetworking Essentials & Business Process Re-engineering Software Project ManagementTechnology Management

Pakistan

• Led pre-sales engineering and post-sales delivery teams for security solutions including endpoint protection, data leakage prevention, firewalls, and Storage.• Spearheaded sales pursuits and partnerships with vendors such as Symantec, NetApp, Hitachi Data Systems, Tandberg.• Secured strategic enterprise deals providing integrated security solutions tailored to client risk profiles and compliance needs.• Managed large security implementation projects on time and budget. Planned resources, tracked progress, and ensured milestones were met.• Developed new security offerings and go-to-market strategies capitalizing on emerging technologies and market trends. Expanded SMB portfolio.• Migrated clients securely to cloud-based security models. Positioned managed security services for cost optimization.• Acted as client trusted advisor for security strategy, architecture, and technology decisions. Conducted risk reviews and created roadmaps.• Instilled a security-focused culture within the sales and delivery teams through training, incentives, and leading by example.

Pakistan

Established and scaled STME operations in Pakistan, leading all sales, technical delivery, and support functions.Sales Leadership:• Led STME sales operations in Pakistan, directing all pursuit and closure activities for major enterprise accounts.• Built high-performance sales teams from the ground up and motivated them to exceed demanding acquisition and double digit YoY revenue growth targets.• Developed sales recruitment, onboarding, training, mentorship, and compensation programs aligned to company goals. Sales force grew from 5 to over 50 during tenure.• Created sales processes, playbooks, and CRM governance for opportunity management, account planning, RFP responses, and competitive displacing.Channel Management:• Forged strategic partnerships with technology vendors including HDS, NetApp, Symantec to expand local market reach. Negotiated reseller agreements and alliance programs.• Worked closely with partner account managers to train channel teams, execute joint pursuits, develop solutions, and accelerate sales cycles. Grew partner revenues by 45%.• Implemented sales performance dashboards and tracking for channel partners. Conducted reviews to address gaps and maintain high standards.Service Delivery:• Led pre-sales solutions engineering for major enterprise accounts. Created customized data, security, and infrastructure solutions addressing client requirements.• Oversaw post-sales implementations including installation, integration, migration, training, and premium support.• Launched new managed services offerings for remote infrastructure monitoring, data protection, and security operations.• Maintained strong client relationships ensuring seamless deployments, issue resolution, and satisfaction.

Pakistan

Served as CIO at leading hosting and application service provider running complex hosted infrastructure supporting thousands of customers. Led all aspects of technology strategy, architecture, engineering, operations, and security.Technology Leadership:• Established technology vision and strategy closely aligned with business growth objectives.• Directed design and deployment of fault tolerant hosted infrastructure utilizing technologies including Solaris, Windows, Citrix, Cisco, Oracle.• Oversaw development of secure web, ecommerce, and custom applications using agile methodologies.• Provided hands-on engineering leadership for performance, scalability, stability, and security as customer base rapidly grew 10x.IT Operations:• Managed 24/7 datacenter facilities, network operations center, security, and support teams delivering five 9s application availability.• Developed & Implemented rigorous IT processes, documentation, and quality standards in line with best practices and compliance requirements.• Maintained data privacy and regulatory compliance as customer base scaled.Team Leadership:• Recruited and led high-performing engineering teams across infrastructure, operations, security and development.• Instilled technical excellence, collaborative culture, innovation mindset, and mentored team members.• Developed education, training, and certification programs to grow in-house talent.

Karachi, Pakistan

• Served as General Manager directing all aspects of operations for IT solutions provider focused on education sector.• Led sales, service delivery and support for product lines including BBC Computers, Apple Macintosh, networking and multimedia.• Expanded client base to include mass market by developing new sales partnerships and channels.• Managed key accounts and strategic relationships in schools, colleges and universities. Ensured high customer satisfaction and retention.• Built service team scaling capabilities in systems integration, training, and Apple-authorized support center.• Launched professional services focused on education including computer-based learning, multimedia labs, and network design/deployment.• Directed business operations including purchasing, inventory, logistics, channel partnerships, and loss prevention.• Recruited and led high-performing technology sales team. • Developed sales skills and product training programs. • Exceeded revenue targets.