Arshon H.
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Arshon H. Email & Phone Number

Network Support Experience at Wayne State University | Customer Support | Information Technology | High Customer Service Satisfaction Rating at City of Detroit (Detroit Department of Transportation/Strategic Planning and Scheduling Division)
Location: Detroit Metropolitan Area, United States, United States 3 work roles 6 schools
1 work email found @detroitmi.gov LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email a****@detroitmi.gov
LinkedIn Profile matched
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Role
Network Support Experience at Wayne State University | Customer Support | Information Technology | High Customer Service Satisfaction Rating
Location
Detroit Metropolitan Area, United States, United States
Company size

Who is Arshon H.? Overview

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Quick answer

Arshon H. is listed as Network Support Experience at Wayne State University | Customer Support | Information Technology | High Customer Service Satisfaction Rating at City of Detroit (Detroit Department of Transportation/Strategic Planning and Scheduling Division), a company with 4178 employees, based in Detroit Metropolitan Area, United States, United States. AeroLeads shows a work email signal at detroitmi.gov and a matched LinkedIn profile for Arshon H..

Arshon H. previously worked as Transportation Passenger Data Collector at City Of Detroit (Detroit Department Of Transportation/Strategic Planning And Scheduling Division) and IT Support Specialist (Tier 2) at Wayne State University. Arshon H. holds Bachelor Of Business Administration - Bba, Management Information Systems, General from Wayne State University.

Company email context

Email format at City of Detroit (Detroit Department of Transportation/Strategic Planning and Scheduling Division)

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*@detroitmi.gov
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AeroLeads found 1 current-domain work email signal for Arshon H.. Compare company email patterns before reaching out.

Profile bio

About Arshon H.

I am a dedicated and hard-working person focused on advancing and providing creative solutions to modern-day problems. Throughout my career, academic and professional, I have strived to reach my fullest potential and surpass it with creativity, determination, and persistence. I participated in the Michigan Association of Broadcasters. I worked with Cisco routers and used Cisco command-line interface (CLI) commands to perform primary router and switch configurations. Build a simple Ethernet network using routers and switches. Utilize standard network utilities to verify small network operations and analyze data traffic.

Listed skills include Public Speaking, Customer Service, Program Management, Leadership, and 34 others.

Current workplace

Arshon H.'s current company

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City of Detroit (Detroit Department of Transportation/Strategic Planning and Scheduling Division)
City Of Detroit (Detroit Department Of Transportation/Strategic Planning And Scheduling Division)
Network Support Experience at Wayne State University | Customer Support | Information Technology | High Customer Service Satisfaction Rating
detroit, michigan, united states
Website
Employees
4178
AeroLeads page
3 roles

Arshon H. work experience

A career timeline built from the work history available for this profile.

Transportation Passenger Data Collector

Current
  • Spearheads data reporting for the Strategic Planning and Scheduling Division, communicating vital information to the National Transit Database, State of Michigan, and Southeast Michigan Council of Governments.
  • Executes stationary point checks, systematically gathering stop-level ridership data through firsthand observation across all city bus routes. Administers questionnaires for public surveys, ensuring comprehensive data.
  • Breaks down collected data, meticulously verifying the accuracy of automatic passenger counting and box data.
  • Conducts in-depth data analysis to generate passenger counts on bus routes, contributing to schedule optimization, increased funding allocation, and overall enhancement of the customer experience.
  • Provides exceptional customer service by informing our passengers of quarterly scheduling changes.
Aug 2008 - Present

It Support Specialist (Tier 2)

Detroit Metropolitan Area

  • Troubleshot diverse infrastructure issues, including LAN/WAN, Telephony, and Cable TV, ensuring optimal network functionality.
  • Facilitated seamless Mitel/AT&T VOIP phone installations, both onsite and remotely, leveraging the Clearspan web interface.
  • Enhanced customer experience by responding to surveys, identifying trends, and collaborating internally for continuous improvement.
  • Contributed significantly to strategic projects, such as WI-FI upgrades and Switch refresh, elevating the overall network performance.
  • Managed Telephone Service Requests (TSRs), ensuring prompt response for data jacks, phone activations, and repairs.
  • Provided expert assistance to students, diagnosing, and resolving cable television issues during onsite visits.
Mar 2018 - May 2021

Promotions Coordinator

Greater Detroit Area

  • Successfully executed on-site appearances (remotes), overseeing live broadcast events, equipment setup and breakdown, prize/giveaway coordination, signage placement, and support for various promotional activities and.
  • Assisted in the planning and execution of on-air and online contests and promotions, handling winner-release forms, paperwork, and mailings as required. Performed essential office administrative functions to ensure.
  • Provided exceptional customer service by actively engaging and greeting listeners during on-site events, enhancing audience interaction and overall engagement.
  • Managed relationships with all divisions to ensure the cohesion of client promotional marketing elements across multiple platforms, including On Air, Streets, Online, and Mobile.
  • Took charge of ticket management for promotions and contributed to the creation of rules for promotional events.
Oct 2015 - Apr 2020
Team & coworkers

Colleagues at City of Detroit (Detroit Department of Transportation/Strategic Planning and Scheduling Division)

Other employees you can reach at detroitmi.gov. View company contacts for 4178 employees →

DG Dante Goss Dante Goss Colleague at City Of Detroit (Detroit Department Of Transportation/Strategic Planning And Scheduling Division) Livonia, Michigan, United States, United States View → GB Garth Brooks Garth Brooks Colleague at City Of Detroit (Detroit Department Of Transportation/Strategic Planning And Scheduling Division) Potwin, Kansas, United States, United States View → GO George Orzech George Orzech Colleague at City Of Detroit (Detroit Department Of Transportation/Strategic Planning And Scheduling Division) West Bloomfield, Michigan, United States, United States View → WH William Hischke William Hischke Colleague at City Of Detroit (Detroit Department Of Transportation/Strategic Planning And Scheduling Division) Detroit, Michigan, United States, United States View → CH Carmen Hughes Carmen Hughes Colleague at City Of Detroit (Detroit Department Of Transportation/Strategic Planning And Scheduling Division) St Clair Shores, Michigan, United States, United States View → JT Joyce Taylor Joyce Taylor Colleague at City Of Detroit (Detroit Department Of Transportation/Strategic Planning And Scheduling Division) Detroit, Michigan, United States, United States View → DS Donald Sharp Donald Sharp Colleague at City Of Detroit (Detroit Department Of Transportation/Strategic Planning And Scheduling Division) Highland Park, Michigan, United States, United States View → AG Augusta G. Augusta G. Colleague at City Of Detroit (Detroit Department Of Transportation/Strategic Planning And Scheduling Division) Long Beach, California, United States, United States View → BD Bettie Davis Bettie Davis Colleague at City Of Detroit (Detroit Department Of Transportation/Strategic Planning And Scheduling Division) Detroit, Michigan, United States, United States View → CY Clarissa Young Clarissa Young Colleague at City Of Detroit (Detroit Department Of Transportation/Strategic Planning And Scheduling Division) Detroit Metropolitan Area, United States View →
6 education records

Arshon H. education

Bachelor Of Business Administration - Bba, Management Information Systems, General

I learned the ins and outs of network and IT security, e-commerce, SAP, and even Big Data strategies to drive business success on a global.

Associate Of Applied Science, Computer Support Engineering Technology, 3.7

Activities and Societies: Cisco Networking Academy

Certificate, Mass Media Communication, 3.0

Golightly Career And Technical Center

Activities and Societies: Michigan Association of BroadcastersRadio and Television production and broadcasting Board Operation Commercial.

FAQ

Frequently asked questions about Arshon H.

Quick answers generated from the profile data available on this page.

What is Arshon H.'s role at City of Detroit (Detroit Department of Transportation/Strategic Planning and Scheduling Division)?

Arshon H. is listed as Network Support Experience at Wayne State University | Customer Support | Information Technology | High Customer Service Satisfaction Rating at City of Detroit (Detroit Department of Transportation/Strategic Planning and Scheduling Division).

What is Arshon H.'s email address?

AeroLeads has found 1 work email signal at @detroitmi.gov for Arshon H. at City of Detroit (Detroit Department of Transportation/Strategic Planning and Scheduling Division).

Where is Arshon H. based?

Arshon H. is based in Detroit Metropolitan Area, United States, United States while working with City of Detroit (Detroit Department of Transportation/Strategic Planning and Scheduling Division).

What companies has Arshon H. worked for?

Arshon H. has worked for City Of Detroit (Detroit Department Of Transportation/Strategic Planning And Scheduling Division), Wayne State University, and Audacy, Inc..

Who are Arshon H.'s colleagues at City of Detroit (Detroit Department of Transportation/Strategic Planning and Scheduling Division)?

Arshon H.'s colleagues at City of Detroit (Detroit Department of Transportation/Strategic Planning and Scheduling Division) include Dante Goss, Garth Brooks, George Orzech, William Hischke, and Carmen Hughes.

How can I contact Arshon H.?

You can use AeroLeads to view verified contact signals for Arshon H. at City of Detroit (Detroit Department of Transportation/Strategic Planning and Scheduling Division), including work email, phone, and LinkedIn data when available.

What schools did Arshon H. attend?

Arshon H. holds Bachelor Of Business Administration - Bba, Management Information Systems, General from Wayne State University.

What skills is Arshon H. known for?

Arshon H. is listed with skills including Public Speaking, Customer Service, Program Management, Leadership, Social Media, Microsoft Office, Event Planning, and Networking.

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