• Successfully attends to a high volume of inbound calls, telephone inquiries from a diverse client group and clients over the phone in a professional and courteous manner • Greets and approaches clients with a professional and friendly attitude identifying immediate needs providing information with courtesy, taking messages, directing them accordingly.• Open and distribute regular and electronic mail.• Responsible for billing and taking the payments from the clients.• Responsible for scheduling and confirming the appointments.• Accurately enters confidential information into system.• Order supplies, carries out office tasks such as filing, faxing and photocopying of documents.• Follow and establish office procedures accordingly.• Uses a variety of softwares such as Microsoft word, outlook and other to produce correspondence, documents, records, and database.

• Schedule and coordinate meetings, appointments and travel arrangements for managers or superiors.• Successfully attends to a high volume of inbound calls, telephone inquiries from a diverse client group and clients over the phone in a professional manner.• Open, sort and distribute incoming regular mails.• Maintain office supply inventories.• Setup and maintain manual and computerized information filing systems.• Determine and establish office procedures.• Greets and approaches clients with a professional and friendly attitude.• Uses a variety of softwares such as Microsoft word, outlook and other to produce correspondence, documents, records, and database.