Arsima E. Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

• Carried out administrative duties such as filing, typing, copying, binding, scanning.
• Completed operational requirements by scheduling and assigning administrative projects and expediting work results.

Toronto, Ontario, Canada

• Consistently met sales targets through effective customer engagement and strategic sales techniques. Built lasting loyalty with customers by understanding customer needs and offering personalized recommendations.
• Actively engaged in team meetings, shared insights, and fostered a positive work culture.
• Demonstrated comprehensive product knowledge, conducted effective product demonstrations, and fulfilled opening and closing duties as required.

120 Bloor St E, Toronto, ON M4W 1B7

• Managed seating and dining flow, responding to guest inquiries and requests promptly. Completed opening and closing duties as required.
• Took orders professionally and advised on menu options, including special dietary needs. Delivered orders in a timely and friendly manner.
• Handled payment transactions accurately, resolving pricing complaints and providing solutions for a positive customer experience. Processed exchanges or refunds upon request.

120 Bloor St E, Toronto, ON M4W 1B7

Antalya, Turkey

• Welcomed and directed visitors courteously while maintaining security. Managed telecommunications, handling and forwarding calls efficiently.
• Notified staff of visitor arrivals and addressed inquiries. Provided top-notch customer service by assisting with questions and attending to needs.
• Entered and verified customer and account data accurately and promptly. Reviewed and corrected data errors to ensure quality output.
• Addressed inquiries and resolved complaints promptly, ensuring efficient communication within and outside the hotel.
• Managed front office supplies, restocking as needed to maintain smooth operations.

Yüksek Lisans (Master), International Business/Trade/Commerce

Bachelor Of Business Administration - Bba, Tourism And Travel Services Management

Activities and Societies: Winter Sports Club