Arslan Ahmad Email & Phone Number

Riyadh, Riyadh, Saudi Arabia

•Responsible for the installation and configuration of new software and hardware including network devices.•Monitor and configuration of CCTV cameras and NVR Via Meraki Dashboard and Synology.•Generating regular reports on network performance, security incidents, and compliance.•Ensuring network availability, performance, and scalability to meet business requirements.•Able to provide Level 2 IT Support and Basic Level 3 Support for IT problems.•Supporting the roll-out of new applications.•Collaborating with cross-functional teams to ensure alignment and effective communication.•Quickly resolve any system failures and troubleshoots issues.•Responsible for monitoring system performance, IT system operations and storage utilization.•Plans ahead for necessary hardware or software upgrades to support system growth.•Provides support with escalated help desk requests.•Proactively manage and maintain server, network and firewall systems.•Maintain inventory and asset configuration documentation.•Provide after-hours support for Infrastructure related emergencies as well occasional weekend maintenance.•Ensure to Implementation of Backups and disaster recovery plans.•Diagnosis of desktop, application, networking and infrastructure issues.•Installing and maintaining computer systems and networks.•Point to Point Network connectivity.•Access Door Management Via UNIS Remote Manager.•Gate Barriers Via ZKTeko.•Managing multiple cases at one time.•Install and configure computer hardware operating systems and applications.

Riyadh, Saudi Arabia

 Responsible for the installation and configuration of new software and hardware including network devices. Management Exchange 2008/2012, Backup products, DNS/DHCP, TCP/IP Ethernet, wireless router Configurations.  Maintaining records of software license’s Testing and evaluating new technology  Able to provide Level 2 IT Support and Basic Level 3 Support for IT problems Supporting the roll-out of new applications Setting up new users' accounts and profiles and dealing with password issues, Diagnosing and solving hardware/software faults. Responsible for monitoring system performance, IT system operations and storage utilization. Lead a team of systems technical support, coordinates with different departments. Maintain inventory and asset configuration documentation. Interact with customers and staff at the technical level, as required. Assist with hardware, firewall, telecom and software vendor evaluation, recommendation and negotiations. Provide after-hours support for Infrastructure related emergencies as well occasional weekend maintenance. Maintenance of email and network security systems  Ensure to Implementation of Backups and disaster recovery plans.  Diagnosis of desktop, application, networking and infrastructure issues  Installing and maintaining computer systems and networks  Point to Point Network connectivity  Provide Training to End User’s.  Ensuring security and privacy of networks and computers according to company policy. Maintaining records of repairs, fixes, and maintenance.  Setting up user accounts and profiles  Setting up printers and plotter  Install and configure computer hardware operating systems and applications  Conduct electrical safety checks on computer equipment.  I have experience in Technical Support and System Admin field. I am willing to grow my career on Major Level in Network Field where I can get more knowledge and skills for continuous improvement

Riyadh, Saudi Arabia

1- Responsible for the installation and configuration of new software and hardware including the server.2- Ethernet, wireless router Configurations. Maintaining records of software license’s.3- Testing and evaluating new technologies.4-Supporting the roll-out of new applications.5- Setting up new users' accounts and profiles and dealing with password issues, Diagnosing and solving hardware/software faults.6- Plans ahead for necessary hardware or software upgrades to support system growth.7- Provides support with escalated help desk requests.8- Maintain inventory and asset configuration documentation.9- Interact with customers and staff at the technical level, as required.10- Assist with hardware, firewall, telecom and software vendor evaluation, recommendation andnegotiations.

Faisalabad

1- Installing and maintaining computer systems and network.2- Troubleshooting to diagnose and resolve computer problems.3- Maintaining records of repairs, fixes, and maintenance.4- Installing and maintaining Printers.5- Installing Wireless Network.

Faisalabad, Punjab, Pakistan

1- Installing and maintaining computer systems and network.2- Troubleshooting to diagnose and resolve computer problems.3- Maintaining records of repairs, fixes, and maintenance.4- Installing and maintaining Printers.5- Installing Wireless Network.

Faisalabad, Punjab, Pakistan

1- Installing and maintaining computer systems and network.2- Troubleshooting to diagnose and resolve computer problems.3- Maintaining records of repairs, fixes, and maintenance.4- Installing and maintaining Printers.5- Installing Wireless Network.

Bachelor Of Arts - Ba, Art/Art Studies, General

Information Technilogy (Dit), Computer And Information Sciences And Support Services, A

I.Com, Business/Commerce, General

High School, Art/Art Studies, General