Arslan Akram Email and Phone Number
I’m a passionate data analyst currently working as a Senior Officer MIS & Internal Controls at MCB Bank Limited where my responsibilities includes,• Data Collection and Management: Collect, clean, and preprocess data from various sources to prepare it for analysis. Maintain and manage databases, ensuring data accuracy and integrity.• Data Analysis: Perform detailed data analysis using advanced Excel techniques, including pivot tables, v-lookups, and complex formulas to uncover trends, patterns, and analysis. Utilize statistical methods to analyze data and generate useful business insights.• Dashboard (Visualization/Reporting): Design and develop dynamic dashboards and reports using Excel and Power BI to visualize data in a comprehensible and interactive format.• Dashboard Management: Create and update dashboards on a daily basis to reflect the most current data and insights. • Collaboration and Communication: Work closely with team members across departments to Present findings and insights to stakeholders in a clear and compelling manner, utilizing data visualization tools to aid understanding.• Continuous Improvement: Stay abreast of the latest trends and technologies in data analysis and visualization tools. Continuously seek to improve data collection, analysis, and reporting processes.While I enjoy all aspects of my job, I think my favorite stage of a project is working with the client or business unit leader to understand his/her business objectives. As we go through that collaborative process, the ideas start to flow and that’s always the fun part.Email Address: iamarslan786@gmail.comPhone # 0321-4102085
Mcb Bank Limited
View- Website:
- mcb.com.pk
- Employees:
- 14344
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Senior Officer Mis And Internal ControlsMcb Bank LimitedLahore, Pk -
Senior Officer Mis & Internal ControlsMcb Bank Limited May 2023 - PresentLahore, Punjab, PakistanRole & Responsibilities:To prepare, analyze and keep records of quality reports, statistical reviews, and relevant documentation, of following reports. • Monthly branch visit KPIs report. • Monthly call audit report to gauge telephone timeliness and effectiveness. • Monthly Mystery shopping & Remote Monitoring report to gauge customer experience. • Monthly branch issue tracker report to track the resolution of pending issues of branches. • QMS utilization / Offsite ATM consolidation. • Assisting line manager for managing day to day activities of MIS unit. -
Officer Service ExcellenceAllied Bank Limited Jul 2022 - May 2023Lahore District, Punjab, PakistanRole & Responsibilities:• Monitoring of Service Quality Division • Content handling and supervising Allied Bank's social media channels • Identifying gaps from obtained results and conducting trainings for Allied Phone Banking staff • Monitoring Allied Social Media / Web Chat • Liaising with vendors for conducting Video Mystery Shopping and other projects for recording customer experience. -
Research ExecutiveIris Communications, Pakistan Jul 2021 - Aug 2022Lahore, Punjab, Pakistan• I have excelled as a Research Executive by handling different projects for service quality inspection/assurance including multinational (Banks, Telecommunications, Pumps, Apparel Brands etc.) to evaluate customer experiences and identify areas for quality improvement.• To observe and measure customer service, product quality and the general environment of their establishments.• Evaluate employees, facility maintenance, and other criteria as directed.• Submit written reports detailing observations as per given KPIs.• Help businesses increase sales by assisting in improving customer service awareness.• Following are the projects I’ve been custodian of : MCB, Bank Alfalah, Soneri Bank, Master, National Bank, Summit Bank, Habib Metro Bank other includes, Total Parco, Ufone, Telenor -
Research OfficerIris Communications, Pakistan Dec 2018 - Jun 2021Lahore, Pakistan -
Business Development Officer (Bdo)Shakarganj Limited Jan 2018 - Oct 2018It Tower Near Hafiz Centre, Gulberg, LahoreRole & Responsibilities :• Compile Sales and Booking reports.• Giving continuous accurate and relevant feedback to company Senior Manager.• Reviewing existing contracts and looking for growth opportunities.• Ensuring that the sales database is always up to date and accurate.• Implementing sales and marketing strategies and plans.• Ensuring that proper procedures and practices are in place so that maximum efficiency is achieved.• Identifying prospective clients and then contacting them.• Participating in product or service development and design.• Assisting in the recruitment, training and development of staff. -
Internship TraineeShakarganj Limited Jul 2017 - Aug 2017It Tower Near Hafiz Centre, Gulberg Ii, Lahore, PakistanI’ve worked in the marketing and finance department, the main heads of their Enterprise Resource Planning (ERP) that includes accounts payable, supply chain management and general ledger that contains following vouchers, Cash voucher, Banks Charges voucher, Banks disbursement vouchers, Payable voucher, Journal vouchers and used to made entries in ERP against these vouchers . These entries includes the following documents. 1. Traveling and daily Allowance (TA/DA) 2. Control Account 3. Bank Charges/Receipts 4. Freight Bills 5. Market Return 6. Key Account Discount
Arslan Akram Skills
Arslan Akram Education Details
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Govt. Islamia College Civil Lines, LhrA -
Laural Bank Public SchoolA
Frequently Asked Questions about Arslan Akram
What company does Arslan Akram work for?
Arslan Akram works for Mcb Bank Limited
What is Arslan Akram's role at the current company?
Arslan Akram's current role is Senior Officer MIS and Internal Controls.
What schools did Arslan Akram attend?
Arslan Akram attended University Of Education (Pk), Govt. Islamia College Civil Lines, Lhr, Laural Bank Public School.
What skills is Arslan Akram known for?
Arslan Akram has skills like Market Research, Team Management, Sales Operations, Financial Accounting, Product Development, Business Planning, Forecasting, Fast Moving Consumer Goods, Analytical Skills, Higher Education, Retail Marketing, Microsoft Office.
Who are Arslan Akram's colleagues?
Arslan Akram's colleagues are Babar Shahzad, Moutisim Dawer Khan, Amanda Howell, Sajid Ch, Zulfiqar Ali Rajar, Nauman A. Sheikh, Atae Zuljalal Ahmad.
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ARSLAN AKRAM
Cyber Security Operations Manager | Information Security Expert & Researcher | Pentester | Certified Ethical Hacker V12 | Trend Micro Certified Professional | Threat Hunter | System Engineer | DevsecopsIslāmābād, Pakistan -
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Arslan Akram
Full Stack Engineer @Infinity-Up | Master’S Candidate In Computer Science | Graduate Researcher| Scalable Full Stack Web Applications DeveloperLahore District
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