Arslan Edgar Email and Phone Number
Improving each day!"Good day, I am Arslan Edgar, a seasoned professional with over a decade of experience in the BPO industry. Throughout my career, I have worked in various capacities, including Sales Executive, Customer Service Executive, Team Lead for Customer Service, and Team Lead for Operations. Presently, I serve as the Director of Operations and Workforce, where I lead a dynamic team of professionals and oversee critical functions such as workforce management, process optimization, and team performance.My extensive industry experience, coupled with my ability to develop and implement effective strategies, has allowed me to consistently deliver outstanding results for our clients. I take pride in creating a positive work culture that fosters innovation and collaboration, enabling our team to thrive in their roles and drive growth for our organization.I am committed to ensuring that our clients receive top-quality service, and I am constantly seeking ways to enhance our operational efficiency and effectiveness. I look forward to working with you and leveraging my skills to contribute to your organization's success."
Pinnacle Enterprise
View- Website:
- hirelivesupport.com
- Employees:
- 62
-
Project ManagerPinnacle Enterprise Jul 2022 - PresentDevelop comprehensive project plans, defining objectives, scope, timelines, and deliverables.Coordinate and allocate resources effectively to meet project requirements.Monitor project progress, track milestones, and proactively address any issues or risks.Facilitate clear communication among stakeholders, ensuring alignment and managing expectations.Manage project budgets, track expenditures, and optimize resource allocation.Implement project management methodologies and best practices to drive efficiency and productivity.Lead cross-functional teams, fostering collaboration and maximizing individual and team performance.Implement risk management strategies, identifying potential obstacles and developing mitigation plans.Continuously evaluate project outcomes, identifying areas for improvement and implementing corrective measures -
Operations Team LeadPinnacle Enterprise May 2021 - May 2023 -
Team LeadPinnacle Enterprise Feb 2018 - May 2021KarachiTeam Lead Client care services -
Customer Support ExecutiveEplanet Communications Inc Aug 2015 - Jan 2018Karachi -
Lead GeneratorEdata Solutions Aug 2014 - Mar 2015Karach
Arslan Edgar Skills
Arslan Edgar Education Details
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Economics
Frequently Asked Questions about Arslan Edgar
What company does Arslan Edgar work for?
Arslan Edgar works for Pinnacle Enterprise
What is Arslan Edgar's role at the current company?
Arslan Edgar's current role is Living the dream.
What schools did Arslan Edgar attend?
Arslan Edgar attended University Of Sindh.
What skills is Arslan Edgar known for?
Arslan Edgar has skills like Leadership, Public Speaking, Fullfillment, Business Process Outsourcing, Cold Calling, Data Entry, Customer Satisfaction, Troubleshooting, Telecommunications, Vendor Management, Team Management, Team Leadership.
Who are Arslan Edgar's colleagues?
Arslan Edgar's colleagues are Natasha Palijo, Aks Imran, Sameer Rehmani, Bilal Javed, Marianne Paauvale, Shahmeer Akhtar, Fahad Hassan.
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