Budgeting. Resource management to find efficiencies. Compliance management. Planning and scheduling services. Creating “one team, one community” culture on sites. Integrating services for best possible results.

Maintaining a positive relationship between the client and the service provider.Overseeing a team of 24 staff members.Reviewing and updating the Site-Specific Standard Operating Procedure. Generating and managing the Payroll through ENTO system. Training staff on emergency management procedures in the form of scenario training.Establish and maintain compliance documents. New protocols for location attendance to ensure floor presence. Managing the training matrix for up to 24 staff members to evaluate their performances throughout the year. To induct and train external contractors on site-specific Work Health and Safety Requirements.CCTV (G-SIM security information management system) and Blue Glue systems for contractor management. Working on migration to the Milestone system. Review the incident reports and train staff on the incident reports to improve the standards of reporting.Arranging fortnightly Police Meeting to update Police with new POIs (Person of Interest) and to develop better strategies to control the crime rate within the centre. Conducting CCTV Audits to find the blind spots and minimise the blind spots to create an efficient CCTV system on site. Public Liability Incident & Security Incident Mapping & Analysis. Managing challenging behaviours of members of the public including young people (Youth Issues). Contacting School Principles to get in touch with the parents of the youth. Liaising with clients who need additional security services. (Generating Quotes and chasing Purchase orders and liaising with Accounts receivables to charge the client.)Managing the financials of the site for Millennium. Day to day reporting to my accounts manager about Additional works on site. Generating weekly and monthly reports. Working with contractors (Construction Control) to keep the centre safe for Customers and retailers. Working closely with Centre Management on the transition of new Beakon System.

Ensure that high levels of service standards exceed contract requirements.Maintain compliance standards and quality systems. Liaising with the principle Contractor to complete the jobs. Inspection of the sites and generating reports for the Client. Generating Quarterly reports. Maintaining and updating accounts. Generating quotations and service requests for Adhoc Cleaning jobs and quarterly services according to the contracts. Arranging manpower to complete the jobs. Generating job completion reports for clients. Chasing pending invoices. Generating Payroll.

Assisting in day to day administration of all staff attached to the properties including supervision and performance of duties, discipline, and appearance.Reviewing incident reports and updating crime control portal. Assisting in day to day administration of all security-related matters concerning the properties, associated buildings and environs. Sound knowledge of control desk systems and associated equipment (Pro watch, Titan and Genetec).Full knowledge of the Standard Operating Procedures, Emergency Procedures Manual, and the House Rules for the Properties.Ensuring the proper course of action in emergencies and associated procedures.Assisting the site manager in monthly reports. Maintaining site audits and compliances.

Reporting of the incident reported during the day to safeguard and conducting investigations.Securing premises and conducting regular patrol (both internal and external).Prepare night logs for the activities conducted during the night.Conducting procedural Audit during the shift such as (AED device, First Aid Kit and Sensitive areas of the centre).Pro-actively ensuring the protection of the client’s assets.Ensuring a safe and comfortable working environment for employees and customers.Responding to emergency situations as they arise.Accurately reporting all incidents to senior management.Monitoring and operating CCTV cameras and other recording systems. Liaising with emergency services to resolve issues and maintain a high level of security. Answering queries from customers of the shopping centre and provides an optimal level of customer service.Accurately updating administrative records and sheets.Inspect security systems, equipment, and machinery to ensure operational use and to detect evidence of tampering.Managing staff schedules for all shifts and events.

Budgeting.Conducting weekly meetings. Generating a cost-effective timetable for the campus. Liaising with teachers and students to ensure a balanced environment. Conducting quarterly staff performance reviews to maximize efficiency. Generating monthly reports. Managing day-to-day routine work of the campus.Creating awareness about technology programs by conducting seminars and workshops. Managing advertisement in electronic social and print media. Encouraging workers in the technology field to get higher studies.Organizing events for the advertisement of the superior college of technology. Allocating tasks and duties to the staff. Managing the marketing department to attract more students.

Reporting of the incident reported during the day and conducting investigations.Securing premises and conducting regular patrol (both internal and external).Conducting procedural audit during the shift such as (parameter audit and back of house checks).Pro-actively ensuring a safe and comfortable environment for employees and Customers.Responding to emergency situations as they arise and accurately reporting all incidents to senior management.Provide an optimal level of customer service.Conducting audits and making sure the site remains compliant to general site audits.