I embarked on a pioneering journey by introducing dental billing services to a city devoid of such expertise. My role encompasses a spectrum of responsibilities, including conducting onboarding calls, facilitating regular meetings with medical professionals, and delivering impeccable services to garner client referrals. A cornerstone of my role involves streamlining operations through adept reporting and the implementation of innovative practices.One of my notable achievements has been the cultivation of a proficient team from the ground up. Through strategic guidance and comprehensive training, I have nurtured new interns into skilled professionals, thereby establishing the backbone of our operations.At present, ZAP Dental stands as the sole billing company in RWP that provides comprehensive dental revenue cycle management (RCM) services. This encompasses the complete gamut of activities ranging from Pre-D authorizations, benefits coordination, claims submission, and diligent follow-ups, to the meticulous inclusion of treatment plans, narrative and SOAP notes, PCP referrals, dental-to-medical cross coding, and the submission of dental claims to medical insurances. Furthermore, my expertise extends to submitting pre-authorizations for dental claims to medical insurances, following the intricate process of cross coding between dental and medical claims, as well as accurate copay calculations.It is gratifying to note that emerging billing enterprises in the dental domain frequently reach out to me, and even my mentees, seeking guidance in establishing and managing their own dental billing departments. This recognition attests to the impact of my contributions in advancing the field and underscores my commitment to excellence in dental billing and revenue cycle management.

As an accomplished Operations Supervisor, I adeptly led and managed a high-performing team comprising 50 dedicated professionals. My focus centered on optimizing operations across a multifaceted spectrum, with a specialized emphasis on Out of Network billing, as well as navigating the intricacies of WC, NF, and PIP insurances.One of my prominent achievements was in successfully orchestrating the process of filing appeals for underpaid claims. My strategic approach and comprehensive understanding of billing intricacies enabled me to secure full reimbursement for out of network providers. This involved a meticulous process of meticulously preparing appeals and culminating in the creation of a polished final draft for legal review and subsequent submission.My proficiency extends to encompassing a profound understanding of auto insurances billing, underscored by my ability to navigate the complexities inherent to Out of Network billing. My knowledge base equips me with the insights necessary to effectively optimize billing processes, ensuring the highest level of financial reimbursement for providers.I take pride in my track record of operational excellence, marked by my ability to lead teams to success and my nuanced knowledge of billing intricacies within the healthcare domain. My continuous commitment to staying informed and my proven ability to deliver results underscore my dedication to enhancing revenue streams through meticulous billing practices.

At Bellmedex, I began as an Operations Team Lead, overseeing daily operations. Recognized for my dedication, I advanced to Assistant Manager, leading a team of 35+. In this role, I optimized task assignments, boosted productivity, and implemented strategies to streamline practice's cash flow. I focused on reducing claim denials, ensuring timely payments to providers. Additionally, I conducted new hire training and mentored team leads to foster growth and a culture of learning.

As a Team Lead at Sequel Technologies, I led a team of 15 employees specializing in revenue cycle management (RCM) across diverse fields such as chiropractic care, physical therapy, radiology, auto insurance claims, audiology, occupational therapy, anesthesiology, DME, Internal medicine and more. I delegated tasks efficiently, maintained clear communication with clients via email, calls, and meetings, and ensured accurate preparation of claims submissions and payment postings. My meticulous attention to detail and effective leadership consistently delivered high performance and client satisfaction.