Arsyad Abdul Razak Email & Phone Number

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Business Development , Retail - Deposit & Cards1. Establish contact and develop relationship with prospect to discuss business agreement / collaboration that provide mutual benefit for both parties.2. Maintain continuous relationships with clients by providing support,information and guidance.3. Monitor and track deposit performance of each business partner.3. To attract individual deposit through collaboration with government and non goverment agencies.

Kuala Lumpur, Malaysia

1. To achieve and maintain branch deposit growth. 2. To ensure branch audit rating for CASAIA is improved from Poor/Needs Improvement to Satisfactory/Good ratings OR to maintain satisfactory audit rating. 3. To attend customer to open savings, investment and current account. . 4. To solve customer complaints through telephone, written and email within agreed timeframe. 5. To ensure all transactions are in compliance with bank’s operational manuals and guidelines, BNM and AMLA… Show more 1. To achieve and maintain branch deposit growth. 2. To ensure branch audit rating for CASAIA is improved from Poor/Needs Improvement to Satisfactory/Good ratings OR to maintain satisfactory audit rating. 3. To attend customer to open savings, investment and current account. . 4. To solve customer complaints through telephone, written and email within agreed timeframe. 5. To ensure all transactions are in compliance with bank’s operational manuals and guidelines, BNM and AMLA requirements 6. Promoting Bank Islam's debit card, credit card and its promotion. 7. Responsible in handling bank's card issues, charge dispute and complaints especially debit card.Achievement :1. Achieve target in promoting and selling the debit card.2. Minimize complaint on debit card.3. Educate customer especially elderly (baitulmal receiver) to use debit card at ATM machine on basic use (balance inquiry and cash withdrawal)Experiences Gained :1. Problem solving2. Marketing and cross selling3. Customer / human behavior4. Stress / anger management Show less

Lcct Airport,Sepang,Selangor De

Bureau de Change Officer.To attend customer on currency exchange.To maintain bank's profitTo advise customer on exchange rateRESPONSIBILITIES:1. Effectively manage cash handling operations i.e. stock level in/out of Ringgit Malaysia, Foreign Currency, Cash bundling, cash sorting as procedures.2. Ensure all reports tally especially individual cash reports; perform daily checking on physical cash. 3. Ensure cash in premise/limit per… Show more Bureau de Change Officer.To attend customer on currency exchange.To maintain bank's profitTo advise customer on exchange rateRESPONSIBILITIES:1. Effectively manage cash handling operations i.e. stock level in/out of Ringgit Malaysia, Foreign Currency, Cash bundling, cash sorting as procedures.2. Ensure all reports tally especially individual cash reports; perform daily checking on physical cash. 3. Ensure cash in premise/limit per transaction is observed by management 4. Ensure counter service be performed in friendly/efficient manner. 5. Review and check reports i.e. CBS GL Posting, Audit Schedule, Follow up with finance, IT for report not tally with SAP, TB and outstanding balance; perform tracking of data through RDF/ AS400EXPERIENCED GAINED:1. To handle varoius type of human behaviour worldwide.2. Cash handling in stress enviroment.3. Know many currencies worldwide.(Forgery) Show less

Bachelor Of Business Administration (B.B.A.), International Business

Diploma In Business Studies