Artagnant Varca Email & Phone Number

Alabang, Muntinlupa City, Ncr, Philippines

Leads the Company's Technical Support team. Schedules, coordinates, and performs onsite visits to Company's clients for System Installations, System Maintenance and Support, and other onsite client requirements. Responds to technical inquiries related to the Company's products and services. Performs product/service demonstrations to clients. Initiates, monitors, and contributes to the Technical Support team's responses to client inquiries and concerns until resolved. Reports to Company's Management the statuses of all Technical Support assigned activities and recommends action plans for improvement.

Provides frontline IT technical support services to Company's clients. Attends onsite visits to the client and performs System Installations, System Maintenance, Support, and other client-required IT support activities. Performs client demonstrations of the Company's products and services. Responds to and resolves client inquiries and concerns. Contributes inputs on reports to the Company's Management on the statuses of all Technical Support assigned activities and gives recommendations for improvement.

Alabang, Muntinlupa City, Ncr, Philippines

Performed PC hardware and software diagnostics and troubleshooting. Performed basic frontline IT technical support services to Company's clients. Assisted the Company's Technical Support team on its activities (Onsite visits for System Installations, System Maintenance and Support and other client-required IT support activities). Performed various IT and non-IT activities assigned by Company's Management to sustain its operations.

Bachelor Of Science - Bs, Information Technology

Associate'S Degree (3-Year), Computer Engineering Technology

High School Diploma

Elementary School Diploma

Education record