Professional Overview:Dynamic IT Professional with 23+ Years of Experience in IT at Kosovo Telecom.Accomplished and results-oriented IT expert with over two decades of dedicated service in the BSS/IT Department at Kosovo Telecom. Proven ability to drive innovation and optimize technology solutions that enhance business operations. Strong background in systems integration, project management, and customer support, with a focus on delivering high-quality results.Key Achievements:Project Leadership: Successfully led multiple high-impact projects, including the implementation of Microsoft Servers, Exchange Servers, Hyper-V, AAD, SAN resulting in increased efficiency, cost savings.Systems Optimization: Streamlined IT processes that improved operational efficiency by 80%.Team Development: Mentored and developed a team of 78 IT professionals, fostering a collaborative environment that encouraged professional growth and innovation.Core Skills:Expertise in Systems and IT infrastructureStrong analytical and problem-solving abilitiesExcellent communication and stakeholder management skillsProficient in IT Management, IT Security, Microsoft Technologies, etc.Career Progression:Advanced from IT System Administrator to Head of Department BSS-IT Kosovo Telecom, demonstrating a commitment to professional development and adaptability in a rapidly evolving industry.1. My Microsoft Certified Professional Transcript:https://learn.microsoft.com/en-us/users/artanbeka-msc-it/transcript/vy968h9y0lyqnmo2. The Associate C|CISO Program :https://aspen.eccouncil.org/VerifyBadge?&type=certification&a=+D6qQC80OGZ0XZ+ddcDI9SJT+5nnZlxbxWn4HK2Yia4=3. The CITSECE Program:https://zertifizierung.wifi.at/zertifizierungwifiat/personenzertifkate/zertifikatsdatenbank/zertifikatsdatenbank