Arta Pruthi Email & Phone Number

Prishtina, Kosovo

-Designing, coordinating and implementing all aspects of BKT's strategy and human resources policies,-Handling and executing BKT's HR processes and procedures, including recruiting, training, development and retainment of new and existing staff,-Establishing and maintaining critical and strategic working relationships with senior executives, department managers, and staff,-Overseeing performance and evaluations and designing incentive compensation packages,-Managing HR databases and preparing periodical internal and external reports,-Serving as BKT's representative at the Human Resources Committee of Kosovo Bankers Association.

Prishtina, Kosovo

-Prepared and handled employee payrolls, records, tax information, personnel policies, procedures and benefits,-Oversaw HR administration of new and exiting employees, including contractual changes,Involved, tested and supported implementation of HR software upgrades,-Identified and resolved problems related to HR transactions, salary and budget including: reconciling disbursements and payroll transactions, tracking expenditures against master budget, clearing suspense accounts and identifying & correcting errors,-Provided information and assistance to management and staff on employment recruitment and management and other related issues.

Prishtina, Kosovo

-Explained loan conditions to clients and provided hands-on assistance with loan application processes,-Handled and prepared loan contracts and helped with data management,-Provided assistance with issuing client cards and other day to day activities.

Prishtina, Kosovo

-Provided direct support and guidence to customers with services such as money orders and transfers, bill payments and other services,-Assisted with transaction processes and other day to day administrative tasks.