1. HubSpot Onboarding, Migration, and ImplementationLead and manage the end-to-end process for onboarding new clients, migrating existing data, and implementing HubSpot solutions across various hubs (Marketing, Sales, Service, etc.).2. HubSpot Audits: Optimization and ConfigurationCustomize and optimize the HubSpot platform to align with the unique requirements of each client's marketing, sales, customer success, and operational processes, ensuring seamless integration into their existing workflows.3. Technical Support and TroubleshootingServe as a HubSpot expert providing in-depth technical support, troubleshooting complex issues, and ensuring clients can fully leverage the platform's capabilities.4. Collaboration on Strategy DevelopmentCollaborate with internal teams and clients to develop strategies that align business goals with HubSpot’s features, helping clients optimize their processes and improve overall business outcomes.5. Implementation of Tailored SolutionsBe hands-on in creating custom workflows, reports, automation, and configurations within HubSpot to tailor the platform to meet specific client needs.6. Staying Updated with HubSpot Product DevelopmentsContinuously stay current with HubSpot’s latest product updates, new feature launches, and best practices, ensuring clients benefit from the platform’s most recent innovations.7. Collaboration with Customer SuccessWork closely with your HubSpot CSM / Strategist to deliver successfully to Penguin’s customers

• Led an organization with 5 employees and $50,000 in revenue in the first year and grew it to $3,000,000 in the fourth year.• Implemented new internal processes to increase efficiency by 10% and decrease costs by 15% in production, quality assurance, and resource management.• Implemented new company policies and standards, with the aim of improving efficiency and productivity, which led to a 30% increase in revenue, by increasing the software development department teams from 4 to 12 members.• Reviewed activity reports and financial statements to determine progress and status in attaining objectives and revise objectives and plans in accordance with current conditions by analyzing the productivity, quality and efficiency of each department.• Developed and implemented strategies to promote a culture of high performance and continuous improvement that values learning, quality and data-based decisions.

Profile link and portfolio: https://www.upwork.com/freelancers/arta□ Spearheaded start-up development, successfully driving website traffic growth and advertising revenue□ Developed brand strategy and statistics systems to ensure optimal market positioning□ Provided strategic consulting, including business plan and sales strategy development□ Executed content marketing initiatives, including SEO, SEM, social media marketing, landing page optimization, and email marketing□ Managed lead generation efforts, team management, and CRM setup□ Built a diverse portfolio of over 1300 clients from various countries and regions

➣Spearhead comprehensive HubSpot management: Master and manage all facets of HubSpot, ensuring optimal configuration and leveraging its technical and functional capabilities to drive business success.➣Lead CRM operations: Serve as the primary CRM manager, overseeing user setups, deactivations, data management, and seamless integration of Sales, Marketing, Service & Operations modules within HubSpot CRM.➣Strategize and execute multi-channel marketing campaigns: Design, automate, and optimize marketing campaigns, ensuring advanced reporting, workflow management, and alignment with business objectives for Deluxe Holiday Homes and its sister companies.➣Drive system implementation and optimization: Lead implementation projects, including requirements gathering, system configuration, testing, and issue resolution, while continuously optimizing marketing automation tools like Make, Zapier, and Twilio.➣Enhance team proficiency through training: Conduct detailed training sessions, management presentations, and workshops, empowering sales and customer support teams to effectively utilize CRM systems and marketing automation tools.

➣ Managed a team of 11 professionals and was responsible for Sales, Marketing and Customer Support Departments➣ Developed and implemented comprehensive marketing strategies to secure a 90% increase in website visitors, producing a 4.3x growth in leads and a 2.7x growth in website conversions.Implemented market research to target potential markets, determining areas for growth and implemented business models to increase customer acquisition and retention.➣ Accelerated product launches in new markets, delivering a 70% increase in demand generation and market share.

• Lead product development and business growth at Backtocart, a personalized notification platform for eCommerce shop owners• Participated in a startup accelerator program in Europe and secured a $50,000 seed investment• Oversee overall strategic plan to increase clicks, engagement, and revenue• Provide conversion rate optimization tools to recover abandoned carts and trigger personalized messages for the right audience at the right time• Ensure a seamless user experience by developing and implementing website features and UI design• Manage a team of professionals to achieve business goals and objectives• Foster relationships with clients to identify needs and provide solutions to enhance their eCommerce experience

Bifortis is an innovative web and mobile application development company powered by a team of experienced and creative professionals, headquartered in Yerevan, Armenia. As an entrepreneur's haven, we provide practical and meaningful advice on all aspects of starting and growing a business. With a successful track record of working with dozens of entrepreneurs and small businesses, we help our clients build online platforms that drive growth and profitability.Achievements:• Increased new account development by $900.000 by identifying and targeting potential clients through targeted outreach, project bidding and networking.• Built strong relationships with clients resulting in a 70% increase in repeat business and referrals.• Developed and delivered persuasive presentations and proposals resulting in a 35% increase in the conversion rate of leads to clients.• Implemented closing strategies that led to a 30% increase in the percentage of closed deals.• Qualified leads effectively by introducing a lead qualification process resulting in a 20% increase in the number of qualified leads.

Jermuk Development Center NGO is a collective of like-minded individuals who have come together to work towards a common goal. As a voluntary social union, our organization is dedicated to promoting the principles of legality, voluntaryism, equality of rights, self-governance, and transparency. As Vice President since March of 2012, I have been actively involved in the following tasks:• Crafting compelling grant proposals to secure funding for our projects.• Organizing engaging presentations, workshops, and seminars to educate and empower our community.• Preparing meticulous documentation to ensure that our activities are transparent and accountable.• Conducting transformative trainings for youth to foster leadership skills and social awareness.• Building relationships with media representatives to increase our organization's visibility.• Evaluating the impact of our projects to continuously improve and innovate.

Demand Planning LLC is a rapidly-growing Business Process and Strategy consulting firm, serving businesses in Massachusetts and beyond. Our team of experts leverages industry-leading tools and methodologies to help our clients optimize their operations, reduce costs, and achieve sustainable growth.As a vital member of our team, I am responsible for driving the following key tasks:● Managed LinkedIn group of over 1,000 members, resulting in a 35% increase in engagement and a 25% increase in lead generation.● Successfully marketed and organized several high-profile events, including an industry summit that attracted over 500 attendees and resulted in a 40% increase in new client acquisition.● Wrote and distributed press releases, emails and made strategic phone calls to build and maintain key media contacts, resulting in a 50% increase in media coverage.● Consistently updated calendars with key dates and special events, ensuring timely and effective communication with all stakeholders.