Art Cabling Email & Phone Number

San Jose, California, United States

Operational officer for the full range of outpatient programs in the Health Care system and/or at the Community Based Outpatient Clinics (CBOC).Leading and promoting growth with local Advanced Medical Support Assistants (AMSA), providing them knowledge and training that will help them with their careers in the future. Also provided training with fellow Supervisors on new patient check-in systems/operations and the new CTM+ web-based program.Serving as a project manager which analyzes data from various sources such as Gemba-walk thru findings and develop a plan of action to improve current processes in the clinic.Served as a Mentor for Virtual Aspiring Supervisor Program providing advice, guidance, and additional education opportunity which led the students to be successful and graduate from the program.Plans, Distribute, and monitors work assignments. Evaluating the performance and provides feedback ensures the staff are treated fairly with the intention of personnel improvement.Analyzing AMSA staffing needs of clinics and prioritizing critical areas to have adequate staffing, and even workload.

Foster City, California, United States

Durable Medical Equipment company providing Home Medical Equipment and medical supplies to patients of partnered Insurance plans.Examines and analyzes the work of the customer support department, offering solutions to any inconsistencies found.Using my experience and resources, I provided training and supervision to the billing and quality assurance departments to complete each project and support the growth of each team member.Managed multitude of tasks by prioritizing, time management, and proper delegation not just to finish the task within the deadline, but also promote growth.Validation and verification of billing data accuracy, as well as correcting any inaccuracies prior to submission of claims or if the order is on hold.Create and publish various financial reports as needed, as well as settle any financial anomalies and chase down any unpaid invoices.Provided training to the QA and Customer service staff on understanding insurance policies such as Medicare, MCOs, HMOs, PPO, Medi-cal, and other various commercial plans.Trained staff of 15 in daily clinical administration procedures and navigation through various EHR/EMR programs which enhanced the growth of clinic staff and increases the clinic’s capabilities.

Modesto, California, United States

Radiation Oncology providing radiation treatment for cancer patients.Verification of patient’s health insurance eligibility (PPO, HMO, IPA, EPO, VA, TriCare, Medicare, and Medicaid) prior to patient’s appointment.Obtaining authorization through various health insurance providers PPO, HMO, IPA, EPO, VA, TriCare, Medicare, and Medicaid in coordination with the physician, dosimetry, and physicist for obtaining proper documentation.Preparing Medical Records for new referrals and completing all the paperwork that the physician needed to see the patient prior to the patient’s appointment.Collecting co-pays, existing balances, and estimated balances and documenting the collections.

Serve and protect the constitution of the United States of America.Served as the US Naval Hospital Okinawa Japan Commanding Officer’s Executive Assistant. Managed the his daily schedule, correspondences, transportation, and event invitations.Lead and managed 20 Sailor’s personnel records, daily work assignments, and acted as a liaison for personnel administration office for any issues, requests, and sponsorship.Managed the Immunization Department by establishing a monitoring system for adequacy of supplies, expiration dates, and vaccine storage temperatures which aided the whole team on preserving and dispensing of immunizations.Lead a team that filed and updated 1,800 medical records and electronic medical records in a short amount of time which aided the clinic to be ranked as one of the top medical clinics of the United States Military after Joint Commission International Accreditation’s inspection.Managed $40,000 worth of office supplies accurately through ordering, organization, inventory and maintaining work contracts and requests.

Master'S Degree, Business Administration And Management, General

Relevant Courses: Operational management, Service Line Development, and Ethical Leadership Capstone Project: Marketplace Simulation.

Bachelor'S Degree, Health/Health Care Administration/Management