Arthur Christopher, Iccs Email & Phone Number

Indianapolis, Indiana, United States

Evaluated clients’ network bandwidth for broadcasting video over the web.Designed, installed and trained clients’ personnel on Cisco routers and switchers to maintain network.2022 to 2023, contracted to assist law offices of Taft with IT Support and Voicesystems upgrades.o Assist the firm with system and network issues.o Supervise the Indy team during the.

Indianapolis, Indiana Area

Responsible for administration, installation, configuration, maintenance and supportof the VOIP environment consisting of Interactive Intelligence (now Genesys) CICPlatform or Cisco Unified Communications Manager.o Administer the Voice over IP Phone System Interconnecting the Home Office, Finish Line store and remote users and remote Contact Center.

Indianapolis, Indiana, United States

 Responsible for charting the technological direction of the church and ensuring alignment with the vision of the Senior Pastor. Approved all purchase of technology.o Wrote and acquired a grant for sixty thousand dollars to upgrade the church webcasting ministry, administrative operation server, and security video surveillance system.o Managed and oversaw.

Rolls-Royce North America Indy

 Assigned as network support for Rolls-Royce USA. Configure switches and routers for installation on Rolls-Royce Global WAN - 3750's, 2911's. Configure switches for TACACs+ access in support of Global Active Directory - 6509, 4510, 3750's. Monitor Global WAN for network outages and repair as needed. Assist Rolls-Royce users with network connection.

 Configure, Install and Maintain Cisco Routers – 1710, 1720, 1760, 2651, 2811, 2821, 2851. Configure, Install, and Maintain Cisco Switches – 1900, 2950, 2960, 3560, 3750, 4506, 9509. Configure, Install and Maintain Cisco Wireless controller - 4402 Configure, Install and Maintain Cisco Pix and ASA Firewall – 500, 5510, 5520. Established and maintained.

Indianapolis, Indiana Area

 Oversee the deployment of PC’s to multiple remote site locations: Build computers to company specification with the latest operating systems and software package. Install and maintain MS Windows XP/VISTA/2007 on users PC. Performed IT helpdesk supportive duties: Assisted users with computer related issues Assisted users with Active Directory account.

Education record

Cisco Implementing Cisco Collaboration Devices V1.0 Cicd

Interaction Center Core Specialist (Iccs) Bootcamp

Mastering Network Security Using The Cisco Pix Firewall

A, Network, Interconnecting Cisco Network Devices

Computer Science