Arthur Crego Email & Phone Number

New York, United States

New York, United States

Buffalo, New York, United States

Responsible for overseeing all datacenter, storage, and server environment operations within the company in addition to direct oversight for a team of network and systems administrators/engineers.

Rochester, New York Area

Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. Participates in technical research and development to enable continuing innovation within the infrastructure. Ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, volunteers, and Partners while keeping to ITIL V3 processes.

Webster, Ny

Working on the Distributed Systems Engineering Team. Responsible for Extended Workplace servers globally. Tier III Support, hardware troubleshooting and repair, as well as OS patching and firmware updates.

Site Manger for Mid-Range Data Centers located in Monroe County. Encompasses, Webster DC, XRX2, and GePC. Acting as single POC for issues involving any of the sites and working closely with the customer and vendors to resolve any problems. Also in charge of scheduling 24x7 shift operations for DCs.

Currently working to transfer Xerox Mid-Range Operations from EDS to HCL. Once takeover is complete in July I'll be handling day-to-day duties with the US Data Center Operations.

Tier III / Advanced support in a large corporate IT department with responsibility for managing internal network server infrastructure and day-to-day support of Windows Server 2000 & 2003, Windows DNS, Active Directory and MS Exchange.

Systems Administrator for Xerox Capital Services contract. Acted as backup for DeskSide Escalation Team.

Tier II Support for Xerox Contract - Supporting Deskside Operations.

Responsible for maintaining and connecting over 2000 mixed platform (Macintosh & PC / WINTEL) systems. Specialized in dealing with hardware - software upgrades, customer education, and system installation. Technologies included Windows 98/NT4 and LotusNotes. Assisted in day to day server maintenance, tracking and assigning TCP/IP addresses, and performing routine duties such as backups and backup rotation. Worked closely with demand planners to determine use and deployment of new systems. Lead trainer for both new hires and transferees to support various areas in and around the research labs.