Artem Gorodkov Email & Phone Number

Toronto, Ontario, Canada

As the owner and operator of my own freelance ski instruction business, I was responsible for all aspects of the business including:● Developed and implemented targeted marketing strategies, leading to a 30% increase in the client base. Utilized Facebook and Instagram effectively, resulting in a 25% increase in online engagement and inquiries.● Successfully negotiated and finalized lesson rates with over 5 clients, leading to a consistent 95% booking rate and a 20% increase in average revenue per client.● Efficiently managed scheduling, payment processing, and client communications, ensuring seamless operations and a high level of client satisfaction

● Managed employee hours and shift allocations to ensure optimal staffing.● Handled pre-orders and coordinated with vendors to maintain appropriate inventory levels.● Acted as the lead customer service representative, addressing customer inquiries and resolving issues.● Oversaw daily operations to ensure efficient and smooth workflow.

Toronto, Ontario, Canada

Started gaming PC design and PC parts business via Kijiji:● Successfully sourced and purchased PC components from a variety of suppliers, focusing on competitive pricing and quality. Implemented a dynamic pricing strategy that maximized profit margins while remaining attractive to our target market.● Efficiently managed the company’s inventory using advanced spreadsheet techniques, ensuring optimal product availability and accurate sales tracking.● Employed targeted marketing strategies and persuasive sales techniques to drive upsells and repeat business.● Established a reputation for excellent customer service by providing knowledgeable tech support within the first 30 days post-sale leading to high customer satisfaction

Providing a safety, fun and learning experience to campers. Assigning levels of skiing to campers, work with supervisors/managers to make appropriate changes when necessary. Supervising and ensuring safety of all campers, prepping activities. Encouraging and engaging with campers at all times. Issuing progress cards

Barrie, Ontario, Canada

Led private and class lessons. Creating a safe and fun environment while teaching the foundational skills and techniques of skiing. Developed lifelong skills and independence on the mountain. Performed first aid and coordinated with Ski Patrol in relation to injuries and lifesaving skills if/when necessary.

Prepare inventory for next shipmen, receive and check in material by processing all incoming materials by FIFO standardReceive, move and issue all products, selecting proper tools as necessary to load and unload freight, daily cleanup of warehouse.

Providing a safe, fun and learning experience for the kids as well as adults. Helping raise confidence levels of skiing. Teach skiing lessons according to the current CSIA standards. Provide field training to apprentices. Issuing progress cards.

Assists during the training and practices for different age groups 5 to 13Explains techniques and assists with skills improvementsAssists in setting up equipment and preparing venue for activities and events;maintains equipment and facilities in clean and safe environment.

Advanced Diploma, Business Administration, Marketing, Business Administration And Management

Activities and Societies: Ontario College Marketing Competiton GBC 4th Place Dean's Honour List; Fall 2023, Summer 2023, Winter 2023.

Certificate Of Completion, Introduction To Bartending & Mixology

Red Cross

Csia Level 2 Certification

Education record