1) Design and build a global scalable internship program from methodology to hiring sub-process.2) Partner with the Employment Branding team in driving the global intern program marketing and communication strategy3) Ensure there is alignment across our internship and business needs (target regions, streams, education quality)4) Build strong partnerships with Universities and certificated centers and with team members to deliver the best in knowledge and class services5) Drive the intern offer process to ensure high performing interns receive offers6) Develop an engaging, global onboarding and keep warm strategy for interns and new college graduates7) Manage internship program budget8) Coach the team on education, learning best practices and processes9) Proactively contribute and advise on developing strategy/tactics for education at scale.

1) Partner with business to conduct needs assessments and consult on learning strategies and solutions across different locations2) Analyze and define key learning objectives and training needs with stakeholders in different areas of our organization3) Collaborate and coordinate across the team for shared visibility of strategy, timelines, communication, training, and success metrics4) Ensure professional growth of the teams and team members by creating the best learning and development opportunities5) Drive the design, development, launch and ongoing management of customized development programs for key talent (i.e. high potentials, high performers, senior leaders)6) Coordinate the development/updating of user manuals, training materials, and other resources as needed to enable successful performance and utilization of the process or system to end-users7) Create new training activities (including e-learning) to meet stakeholders requests to improve employees’ skills and competencies in support of their and the organization’s growth8) Coordinate pre- and post-training activities (learners’ assessment/testing, coaching, Q&As, etc.)9) Measure the effectiveness of learning activities and prepare corresponding reports relating to business results, prepare and update L&D policies10) Analyze learners’ feedback and make course improvements11) Support employees in certification process12) Launch and lead boot camps by requests from other departments 13) Build a culture of continuous improvement, utilizing measured analytics and demonstrating return on investment.14) Develop and maintain learning partners network with external learning experts and organizations15) Establish, maintain and develop local experts community17) Monitor allocated budgets and find feasible solutions in order to implement the required trainings18) L&D team management

1) Training & Development Department Manager;2) Building a culture of knowledge sharing and experience exchange;3) Manage full stuck of training & development activities, such as analyze training needs, yearly planning, budgeting, conducting, effectiveness evaluation and reporting;4) Develop new training programs, modify and improve existing ones;5) Active Business Trainer;6) Conduct training programs by myself as well as involve internal and external trainers by specific business requests;7) Monitor and evaluate training program’s effectiveness;8) Develop procedures for technical appraisal of personnel;9) Develop and implementation of Education policy and supporting procedures;10) External education for beginners program owner (similar to company Academy);11) Responsible for certification process;12) Responsible for OnBoarding process;13) Responsible for knowledge base;14) Astound Academy launch and development;15) Permanent Speaker in internal and external meetups and other knowledge sharing activities;Projects:1) Soft Skills competency model implementation;2) Internal conference "Training Day" creation, conducting and maintenance;3) Creation, launch and act as a stakeholder of Astound Academy;4) Creation, launch and conduct as a trainer of a course for a future and existing Team Leads;5) LMS implementation; 6) Development of the relationship/projects with higher educational institutions of Ukraine;7) Internal Education source and Jira Education flow development and launch

● Analyze training needs and develop new training programs, modify and improve existing ones;● Evaluate and involve external trainers/trainings by specific business requests;● Coordinate trainings conducted by internal and external trainers;● Monitor and evaluate training program’s effectiveness and report on them;● Develop procedures for technical appraisal of personnel;● Maintain the certification process;● Facilitate company educational platform, monitor the training process and involve trainers to the various company activities;● Participate in managing of the budget for internal trainings and seminars;● Maintain the knowledge base and library administration.

1) Organization of external and internal training activity at the training center2) Search for external IT trainers to cooperate with 3) Cooperation with internal IT trainers3) Trainer for internal Trainers4) "Basics of Management" trainig trainer5) Training center development 6) Budgeting questions7) Taking part in the HR strategy planning, values ​creation, internal Brand modification and other HR&PR activities

Administration and development of E-learning system Mirapolis. Changing the system (both architectural and structural) according to the needs of the Bank• Project Management of automation process of HR department and their development in automated systems. Providing methodological support and advice to owners of automated processes • Creation and development of E-learning courses, tests and other types of training according to the needs of the Bank• E-learning programs in accordance with the priorities of the business lines, as well as individual needs of employees of the Bank planning • Providing regular reporting of training activities. Reporting process automation• Create regulations of interaction between business units and HR on E- learning• Automation of the process of assigning E-learning courses according to different Business lines, employee profiles, positions etc.

1) Administration and development of E-learning platform. Customization the system according to the needs of the Bank2) Developing E-learning courses, manuals, instructions, participating in the development of training programs3) Have done the project "E-learning provider replacement" (search for potential providers, their SWOT analysis, participation in the tender, testing the systems, making SLA)4) Developed a strategy for the E-learning system development and modification for the current and next year

Administration and development of E-learning system Moodle. Changing the system structure and components according to the needs of the Bank.• Training programs, manuals, instructions, creation. Participation in the development of training programs • “Synchronization LMS with internal systems - HRM and Communicator” project coordination• Coordination of the project "Employee profile"• Realization and Coordination of the project "Evaluation of 360 for top management of the Bank"• Participation in the project "Bench expert motivation program" • External Education scheduling• Selection of external training programs to for Bank employees• Education accompanying documents Control

E-learning