- Over 12 months successful of prompt, courteous, and effective assistance to customers. - Contributed to a 25% reduction in customer complaints by identifying common issues and working with the product development team to implement solutions. - Processed over 560 requests with an accuracy rate of 97%, minimizing errors and complaints. - Successfully upsold products and services to 300+ customers, contributing to a 7% increase in sales revenue - Achieved a perfect attendance record, demonstrating reliability and commitment to the team.

- Over 12 months successful of prompt, courteous, and effective assistance to customers.- Contributed to a 25% reduction in customer complaints by identifying common issues and working with the product development team to implement solutions.- Processed over 560 requests with an accuracy rate of 97%, minimizing errors and complaints.- Successfully upsold products and services to 300+ customers, contributing to a 7% increase in sales revenue- Achieved a perfect attendance record, demonstrating reliability and commitment to the team.

- Over 12 months successful of prompt, courteous, and effective assistance to customers.- Contributed to a 25% reduction in customer complaints by identifying common issues and working with the product development team to implement solutions.- Processed over 560 requests with an accuracy rate of 97%, minimizing errors and complaints.- Successfully upsold products and services to 300+ customers, contributing to a 7% increase in sales revenue- Achieved a perfect attendance record, demonstrating reliability and commitment to the team.

I started a small online business in 2020 by selling goods in different popular Ukrainian marketplaces. Currently, this business is still working. I've just found a parter, who took most of responsibilities.

As an owner and c.e.o. of retail online shop I had different responsibilities.There are some of online shops, that was launched by me:https://iziboom.com.ua/ua/https://bestbuy-shop.com.ua/ua/https://bestshops.in.ua/ua/ResponsibilitiesSearch and launch of new product lines and individual products;Receiving incoming calls from customers;Control over the addition of product items to sites;Control of sending orders to customers;Accounting;AdvertisementAchievement:- conducting profitable activities for 34 months;- 172 successfully completed orders per month;