Artem Sinitsyn Email & Phone Number

Limassol, Cyprus

Tbilisi, Georgia

- Streamlined PSP API Integration: Reduced integration times, enhancing efficiency and client satisfaction.- New Clients Integration: Integrating first international clients, creating the process and according documentation from the scratch.- Internal Documentation & Processes: Developed comprehensive team resources, standardizing procedures and improving efficiency.- Leadership & Team Development: Mentored Technical Account Managers, aligning team efforts with strategic company goals.

- PSP's API Integrations: Led system analysis and testing for efficient integration and optimization.- Client API Integrations: Guided and supported clients through integration, ensuring effective adoption.- L2 Tech Support: Investigated bugs, analyzed logs, and escalated issues, improving system reliability.- Feature Review and Acceptance: Reviewed and approved new features, aligning with strategic goals and quality standards.- Seamless Integration Process: Ensured smooth integration and post-integration support for clients and Payment Systems.- System Compliance: Maintained system alignment with business requirements.Technology Utilization: Employed Postman, ELK stack, cURL, Python, DevTools and others.

Тбилиси, Грузия

Working with MS SQL Server Databases with big amount of data (Country-wide retail chain).Working with PowerShell scripts and Autosys Scheduler. Working with ticketing system (BMC Helix) under SLA.Maintaining Knowledge base (Confluence).Preparing data and creating analytical reports for management (Excel, Google Sheets).Communicating with multicultural team and foreign customer.

Москва, Москва, Россия

Founded barbershop and academy in Moscow city center from scratch with top-level service.

Москва, Москва, Россия

Performing top-level haircut services.Teaching haircut-courses, for beginners and professionals.Teaching company employees.