Artem Vlasenko
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Artem Vlasenko Email & Phone Number

VIP Training and QA Lead at Growe
Location: Klagenfurt, Carinthia, Austria 5 work roles 3 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
VIP Training and QA Lead
Location
Klagenfurt, Carinthia, Austria
Company size

Who is Artem Vlasenko? Overview

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Quick answer

Artem Vlasenko is listed as VIP Training and QA Lead at Growe, a company with 490 employees, based in Klagenfurt, Carinthia, Austria. AeroLeads shows a matched LinkedIn profile for Artem Vlasenko.

Artem Vlasenko previously worked as VIP Training & QA Lead at Growe and Customer Support Team Lead at Nda. Artem Vlasenko holds Master'S Degree, English Translator, Teacher Of Higher Educational Institution from Borys Grinchenko Kyiv University.

Company email context

Email format at Growe

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Growe

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Profile bio

About Artem Vlasenko

CS / QA & Training Lead with an extensive experience of managing multinational teams in cooperation with C-Level and the marketing/product/tech/billing/risk depts.Dedication to the projects and a deep knowledge of the relevant industries allows me to ensure the users’ satisfaction and loyalty, maximizing the product’s revenue.

Current workplace

Artem Vlasenko's current company

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Growe
Growe
VIP Training and QA Lead
Klagenfurt, AT
Website
Employees
490
AeroLeads page
5 roles

Artem Vlasenko work experience

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Vip Training And Qa Lead

Klagenfurt, AT

Vip Training & Qa Lead

Current

- Overseeing the workflow of VIP CS onboarding, training and quality assurance by managing the team of Trainers and QA Officers.- Optimizing the internal processes/procedures to ensure the highest productivity.- Identifying the CS-related areas of improvement by analyzing the Agents' QA scores, KPIs and overall efficiency.- Analyzing the CSAT and churn.

Mar 2024 - Present

Customer Support Team Lead

Nda

- Created the relevant CS sub-department from scratch.- Improved the CS structure and workflow.- Systematized the communication with the regular and VIP users.- Raised the chats quality and KPI results.- Mentored and guided the Agents to ensure the correct case resolution.

Nov 2022 - Nov 2023

Customer Support Team Lead

Betbull

- Monitored the workload and assigned the shift duties.- Supervised the Shift Managers.- Created and conducted the trainings, presentations, announcements.- Interviewed/onboarded the newcomers.- Imrpoved the QA and KPI systems, set up the relevant policies.- Reviewed the Agents' chats and provided a detailed feedback.- Cooperated with the other depts. to.

Sep 2020 - Aug 2022

Customer Support/Risk, Fraud & Payments Agent

Betbull

- Processed the live chats and tickets/emails.- Processed the withdrawal requests, verified the documents. Identified the signs of fraud.

Jun 2019 - Sep 2020
3 education records

Artem Vlasenko education

Master'S Degree, Law

Donetsk Law Institute

Bachelor'S Degree, Tourism Manager, International Tourism

Donetsk National University Of Economics And Trade
FAQ

Frequently asked questions about Artem Vlasenko

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What company does Artem Vlasenko work for?

Artem Vlasenko works for Growe.

What is Artem Vlasenko's role at Growe?

Artem Vlasenko is listed as VIP Training and QA Lead at Growe.

Where is Artem Vlasenko based?

Artem Vlasenko is based in Klagenfurt, Carinthia, Austria while working with Growe.

What companies has Artem Vlasenko worked for?

Artem Vlasenko has worked for Growe, Nda, and Betbull.

How can I contact Artem Vlasenko?

You can use AeroLeads to view verified contact signals for Artem Vlasenko at Growe, including work email, phone, and LinkedIn data when available.

What schools did Artem Vlasenko attend?

Artem Vlasenko holds Master'S Degree, English Translator, Teacher Of Higher Educational Institution from Borys Grinchenko Kyiv University.

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