- Testing of web projects (functional, regression, UI, API, Databases)- Creation of test cases and bugs (JIRA)- Onboarding new members of the team- Analyzing requirements- Work with databases (DB2, DB2 z/os, Oracle, PostgreSQL, MSSQL, SAP-HANA, MySQL, MongoDB)- Generation improvements for applications- Providing demo of new features for internal departments- Participation in Sprint Plannings and Retrospectives

- Manual testing of game projects (functional, regression, localization, monetization).- Creation of test cases and bug reports on game bugs (Trello, JIRA).- Description and exploring of game mechanics.- Generation of proposals for the development of new game mechanics, in-game events, changes of the in-game store.- Training/coordination of community managers and supports.

Battle Carnival - MMOFPS Zepetto- Communication with the game developer, coordination of event plans, updates, changes of the in-game store, the introduction of new functions.- Communication with related departments (design, development, marketing).- Distribution and quality control of tasks performed within the project team.- Generation of proposals for the development of new game mechanics, in-game events, changes of the game store.- Monitoring the process of technical… Show more Battle Carnival - MMOFPS Zepetto- Communication with the game developer, coordination of event plans, updates, changes of the in-game store, the introduction of new functions.- Communication with related departments (design, development, marketing).- Distribution and quality control of tasks performed within the project team.- Generation of proposals for the development of new game mechanics, in-game events, changes of the game store.- Monitoring the process of technical maintenance and checking the changes made.- Prompt response/notification of developers/engineers in the presence of problems with mass issues from users. Show less

- Manual testing of the game projects (functional, regression, localization, monetization).- Generation of proposals for the development of new game mechanics, in-game events, changes to the game store.- Creation and updating of bug reports and localization files of the game client.- Consideration of situations related to hacking of game user accounts, fraud, loss of access/items on the account.- Work with the game protection system.- Conducting events and tournaments for… Show more - Manual testing of the game projects (functional, regression, localization, monetization).- Generation of proposals for the development of new game mechanics, in-game events, changes to the game store.- Creation and updating of bug reports and localization files of the game client.- Consideration of situations related to hacking of game user accounts, fraud, loss of access/items on the account.- Work with the game protection system.- Conducting events and tournaments for players. Show less

- Providing technical advice on 15 projects (DeskPro, Skype, TeamViewer).- Search and formation of ways to solve problems of a technical nature.- Creation and filling of a database on technical issues (DeskPro).- Testing antivirus software, correspondence with its developers in the event of a conflict with company software.- Training specialists support team.- Prompt response / notification of developers / engineers in the presence of mass issues from users.

- Providing advice on gaming, technical and financial issues for 15 projects (DeskPro).- Creation and filling of a database on gaming, technical and financial issues (DeskPro).- Escalation of customer requests for project / technical teams, if necessary.- Analytics and assessment of the work of colleagues.- Processing feedback from users.

Combat Arms - MMOFPS Nexon- Establishing communication between players and the project team, collecting and processing feedback from users (DeskPro, VK, FB, forum).- Consideration of complex and conflict situations related to the game process, game mechanics, as well as situations related to hacking of game user accounts, fraud, loss of access.- Conducting events, tournaments, and show matches for players.- Moderation of the official forum of the game, as well as pages and… Show more Combat Arms - MMOFPS Nexon- Establishing communication between players and the project team, collecting and processing feedback from users (DeskPro, VK, FB, forum).- Consideration of complex and conflict situations related to the game process, game mechanics, as well as situations related to hacking of game user accounts, fraud, loss of access.- Conducting events, tournaments, and show matches for players.- Moderation of the official forum of the game, as well as pages and communities on social networks.- Creating game guides. Show less

- Providing advice on gaming, technical and financial issues for 15 projects (DeskPro).- Creation and filling of a database on gaming, technical and financial issues (DeskPro).- Escalation of customer requests for project / technical teams, if necessary.- Analytics and assessment of the work of colleagues.- Processing feedback from users.