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Artem Fursenko Email & Phone Number
Head of Customer Support and Operations
at
guardsix (formerly Logpoint)
1 work email found
@logpoint.com
3 phones found area 098 and 457
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Customer Support and Operations
Location
Copenhagen, Capital Region of Denmark, Denmark
Who is Artem Fursenko? Overview
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Quick answer
Artem Fursenko is listed as Head of Customer Support and Operations at guardsix (formerly Logpoint), based in Copenhagen, Capital Region of Denmark, Denmark. AeroLeads shows a work email signal at logpoint.com, phone signal with area code 098, 457, and a matched LinkedIn profile for Artem Fursenko.
Artem Fursenko previously worked as Head of Customer Support and Operations at Logpoint and Head of Customer Support & Operations at Logpoint. Artem Fursenko holds Master'S Degree, Applied Math from Dnipropetrovs'Kij Nacional'Nij Universitet.
Company email context
Email format at guardsix (formerly Logpoint)
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{first}.{last}@logpoint.com
86% confidence
AeroLeads found 1 current-domain work email signal for Artem Fursenko. Compare company email patterns before reaching out.
Profile bio
About Artem Fursenko
Artem Fursenko is a Head of Customer Support and Operations at guardsix (formerly Logpoint). He possess expertise in .net, c#, asp.net, scrum, sitecore and 16 more skills. He is proficient in Danish and English. Colleagues describe him as "I had the pleasure to work with Artem as a part of the Sitecore Engineering Leadership team. Artem is hardworking, dedicated and always willing to go the extra mile. Artem is good at having the purpose of an initiative in focus which helps to keep the initiative on track and thereby achieve the expected value. I give him my best recommendations and would love to work with Artem once again if the opportunity arises. "
Listed skills include .Net, C#, Asp.Net, Scrum, and 17 others.
Current workplace
Artem Fursenko's current company
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Guardsix (Formerly Logpoint)
Website
AeroLeads page
11 roles
Artem Fursenko work experience
A career timeline built from the work history available for this profile.
Head Of Customer Support And Operations
Head Of Customer Support & Operations
Global department of 40+ engineers reporting to CRO and delivering functions like:- Technical Support for customers, partners and internal field technical teams, enabling 24x7x365 / follow-the-sun support- Escalations management - from function definition to daily process- SaaS Operations 24x7 (lifecycle/upgrades, health monitoring, status notifications etc.)- Sales Engineering support (POCs)- Training solutions - platform, content, operations (Docebo, Cloudshare)- Demo solutions for Sales and partners - design, development, operations- Customer operations (Salesforce automation, business systems integration, customer licenses & entitlement)- Service application development & lifecycle managementTechnology stack: Linux, Java, Python, MongoDB, AWSBusiness tools: Salesforce, ZendeskProcesses: ITIL, SOC
Director, Cloud Platform Engineering
Leading global engineering group of 40+ engineers across Malaysia, Ukraine, Denmark and Canada. Group focus is Sitecore Managed Cloud, Cloud Automation and Enablement services.Group Projects:- Managed Cloud - automated deployment, automated operations, customer's billing etc.- Support & Cloud Portal (ServiceNow)- Automations for other cloud products of Sitecore (Email Cloud, Contact Enrichment services etc.)Technologies stack: Microsoft Azure (VMs, App Service, Azure SQL, Azure Search), ServiceNow, PowerShell, ASP.NET, C#, SQL Server, MongoDB, Sitecore XP, GitProcesses: Agile SAFe, ITIL
Jan 2019 - Jun 2021
Senior Manager, Cloud Operations & Support
Leading globally distributed operations team to deliver all Sitecore Cloud services to all customers globally, from onboarding and over subsequent renewals.Duties include service design, projects & incident management, people development, technical leadership and direct code contribution (e.g. cloud status page development, ops automation).Also driving and supporting optimization in cloud products GTM, deal desk, onboarding, cloud consumption reporting & overages invoicing.Technologies stack: Microsoft Azure (VMs, App Service, Azure SQL, Azure Search), PowerShell, IIS, ASP.NET, C#, SQL Server, MongoDB, Sitecore XP, xUnit, Git, TeamCityProcesses: ITILv3, Scrum, SAFe
Feb 2016 - Jan 2020
Team Manager, Europe, Product Support
Team Management in the team of 10+ software engineers• Coordinating scope, workload, resources, schedule• Department processes improvements• People Management (regular 1:1's, quarter goals, career path)• Technical leadership for main areas: ASP.NET, C#, SQL, Mongo, Sitecore xDB, Sitecore EXM etc.
Jan 2015 - Nov 2016
Lead Software Engineer
Extended Senior Software Engineer role with direct involvement into significant company-wise projects:• Leading major Sitecore release on-boarding & adoption for development support team• Leading support processes adaption for company-wise TFS & Git migration
Aug 2014 - Jan 2015
Senior Software Engineer
Working with Sitecore .NET CMS and related modules, provide development support & consulting to customers’ and partners’ development teamsAlso providing technical review, training newcomers, contributing to products development.Technologies stack: C#, ASP.NET, ASP.NET MVC, Sitecore, ADO.NET, Entity Framework, SQL Server, SQL Server Analysis Services (BI), MongoDB, Email stack (Chillkat.NET, POP3/IMAP/SMTP etc.), Advanced troubleshooting (WinDbg, dotTrace), Git, SVNDeveloped & Released various tools: Analytics Database Manager (SQL, C#, ASP.NET) and Support Monitor (C#, WPF, SOAP)
Feb 2011 - Jul 2014
.Net Software Developer
Released and supported company web site: http://skillsup.ua.Stack: Umbraco 6.x, ASP.NET MVC, C#, XSLT, SQL Server, JavaScript, HTML5, Git
Apr 2011 - Jun 2015
Java Developer / Proxy Product Owner
Exigen Agile Practices project, development of educational web portal for university Activities:- creating & maintaining product backlog, gathering user stories- software development via J2EE, Spring, Hibernate, JUnit, Liferay CMS, HTML, CSS, SVN, Jenkins
Apr 2010 - Oct 2010
Developer, Product Owner
Self-Employed
Own freeware tools design & development, free-lance projects development. Stack: Embarcadero Delphi.Public projects:- Aquarelle Color Suite (https://download.cnet.com/Aquarelle-Color-Suite/3000-10247_4-10972028.html)- EditEx (https://www.downloadsource.net/1755636/EditEx-Ultimate/)- Avanti (http://www.softpedia.com/get/PORTABLE-SOFTWARE/Internet/E-mail/Windows-Portable-Applications-Avanti.shtml)
Mar 2006 - Nov 2009
1 education record
Artem Fursenko education
FAQ
Frequently asked questions about Artem Fursenko
Quick answers generated from the profile data available on this page.
What company does Artem Fursenko work for?
Artem Fursenko works for guardsix (formerly Logpoint).
What is Artem Fursenko's role at guardsix (formerly Logpoint)?
Artem Fursenko is listed as Head of Customer Support and Operations at guardsix (formerly Logpoint).
What is Artem Fursenko's email address?
AeroLeads has found 1 work email signal at @logpoint.com for Artem Fursenko at guardsix (formerly Logpoint).
What is Artem Fursenko's phone number?
AeroLeads has found 3 phone signal(s) with area code 098, 457 for Artem Fursenko at guardsix (formerly Logpoint).
Where is Artem Fursenko based?
Artem Fursenko is based in Copenhagen, Capital Region of Denmark, Denmark while working with guardsix (formerly Logpoint).
What companies has Artem Fursenko worked for?
Artem Fursenko has worked for Guardsix (Formerly Logpoint), Logpoint, Sitecore, Skillsup, and Exigen Services.
How can I contact Artem Fursenko?
You can use AeroLeads to view verified contact signals for Artem Fursenko at guardsix (formerly Logpoint), including work email, phone, and LinkedIn data when available.
What schools did Artem Fursenko attend?
Artem Fursenko holds Master'S Degree, Applied Math from Dnipropetrovs'Kij Nacional'Nij Universitet.
What skills is Artem Fursenko known for?
Artem Fursenko is listed with skills including .Net, C#, Asp.Net, Scrum, Sitecore, Oop, Cms, and Web Analytics.
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