Main Responsibilities• Handling numerous calls regarding property inquiries, property management, landlord/tenant disputes• Writing emails• Viewings for properties• Closing high value deals• Property management• Training other staff

Main Responsibilities• Regularly handled queries from academics and fellow colleagues pertaining to Moodle and other software• Handled student inquiries from time to time concerning their grades, Moodle and general guidance on where to find information• Helped distribute teaching materials to students where appropriate• Used Banner (University of Greenwich's version of SITS) to maintain student records, ensuring the records are up to date and accurate and processing student withdrawals (rare occurrence)• Attended open-days to help support the event team with promoting the university to prospects• Assisted in the assessment process which included providing exam timetables for students and liasing with external examiners• Distributed marking of assessments to assessors and entering the marks into Banner (UoG's version of SITS)• Created advanced training sessions on various software such as Excel, Teams, NVivo, Adobe Photoshop, and Illustrator• Carried out training for colleagues on compliance with GDPR rules to avoid infringement due to the nature of our job whereby we regularly handle sensitive student information• Built fantastic relationships with key stakeholders within the university by providing detailed insight on how to improve engagement & interaction between academics and students

Main Responsibilities• Spoke with hundreds of UK and international citizens daily, advising them on how to deal with COVID-19• Worked with databases and questionnaires to update or insert citizens' information to ensure compliance with COVID-19 regulations• Researched and compiled information on UK government COVID-19 guidelines which I then shared with colleagues to help address any concerns citizens had with COVID-19 rules• Helped other members of the team with any issues regarding use of Sitel's software

• Managed two separate bars single-handedly on days where there was a shortage of staff• Frequently engaged in conversation with customers to create a friendly rapport that would leave a fond memory of the bar that would incentivise a return• Managed stock-inventory for alcohols, fruits, drinks, equipment etc• Liaised with management and delegated responsibility• Mixed and served cocktails

• Managed stock-inventory for alcohols, fruits, drinks, equipment etc• Liaised with management and delegated responsibility• Cleaned and prepared the bar by laying out all equipment, drinks and more in an organised manner for the bartenders to use• Mixed and served cocktails when bartenders were busy

Main Responsibilities• Developed advanced Excel skills – familiar with VLookup/HLookup, pivot tables, data recording and management• Compiled research to help compliance officers with the drafting of internal policies and procedures designed to ensure employee compliance with regulations• Conducted regulatory reviews of telecommunications companies such as EE, O2, Vodafone etc• Assisted colleagues on how to manage regulatory risk internally• Designed and managed a database that contained all of Ofcom’s contacts