Train and coach hospital leaders in practices to decrease waste and increase efficiency, improving employee engagement and value for patients and families.

Lead a team of adult learning professionals to fulfill the training and development needs of a growing organization. Develop and deliver technical and leadership training modules in person and online.

I partner with leaders and subject matter experts to bring learning solutions to life, unlocking our employees' internal greatness to enable them to soar.

Collaborate with key stakeholders at all levels of the organization to set strategic long-term direction and short-term priorities for training efforts in sales and post-sales areas.Manage workflow and effectiveness of nationwide training staff.Develop key skill sets in Adult Learning, curriculum development, distance learning, and interpersonal skills among training team.Collaborate with nationwide training staff to craft scale-able learning solutions for five separate departments.Optimize new hire curriculum for sales staff. Coordinate and execute all aspects of 10-day program.Implement best practices in Adult Learning theory curriculum development and facilitation standards.Partner with business leaders to diagnose skill deficiencies among sales staff and design training interventions to address them.Coach salespeople to implement learning in an efficient and legally compliant manner.

Author and execute path to develop existing manager base in core management competencies and intentional career advancement. Partner with leaders and organizations to identify growth areas and practical programs to close those gaps.Establish scale-able learning solutions to meet demands of expanding workforce.Facilitate leadership and management learning courses to support organizational learning goals.

Facilitate sustainable change among federal prisoners transitioning from incarceration to freedom. Coach individual participants using Motivational Interviewing methods. Research, construct, and execute mandatory Addiction Recovery course for participants and accompanying facilitator materials. Encourage and challenge all program participants by communicating strong belief in their ability to change and take responsibility for their lives.

Form and execute strategic direction for organization. Design, implement, and refine processes for fulfillment of organization goals. Craft and deliver key marketing messages through online and offline communication channels. Develop and deliver training for key stakeholders. Establish and maintain positive relationships with volunteer organizations, government entities, and other non-profits. Provide direction and feedback to Operations Director to ensure consistent message and accountability.

Online Loyalty Marketing Manager, Marketing Responsibilities: Identify, organize, and mobilize customer advocates in online community through ongoing communication and intentional public interactions. Utilize social media to publicize existence of group and empower members with offers and information. Manage online aspects of customer loyalty program, including addressing online community concerns. Training & Implementation Manager, Base Management Responsibilities: Create and execute training programs to support launch of online retail analytics system. Design, develop, and deliver training course to support retail locations in executing programs that increase customer loyalty.Reporting Analyst, Business Sales Responsibilities: Translate sales results from largest 100 business customers into actionable information for executives. Standardize and automate weekly sales reporting process. Program / Project Manager, E|Solutions Responsibilities: Write documentation to support sales and delivery of Internet solutions. Direct multiple projects with competing priorities. Manage timelines and multiple owners to deliver solutions on time and under budget. Vendor Training Manager, Consumer Sales Training & Development Responsibilities: Oversee training implementation process for seven sales vendors nationwide. Establish training quality standards for sales vendors and measure training results. Coach vendor trainers on areas of opportunity in training department and in facilitation performance. Develop and deliver training modules in support of new computer system and product rollouts. Sales Training Specialist, Consumer Sales Training & Development Responsibilities: Deliver sales training to newly hired sales representatives. Create and execute training modules for new technologies and products. Develop step-by-step training manual for AS400 sales processing system. Record training results in online tracking system.