With over 3+ years of experience as a Business Data Analyst, I specialize in transforming complex data into actionable insights that drive strategic decision-making. My expertise lies in data analysis, visualization, and business intelligence, leveraging tools such as SQL, Power BI, and Tableau to enhance organizational performance.I have worked across multiple sectors, including banking, retail, and insurance, where I led initiatives to optimize customer journeys, improve sales and inventory reporting, and assess product liability risks. My analytical approach and collaborative skills have enabled me to work closely with cross-functional teams to implement data-driven solutions that align with business goals. Notable achievements include reducing customer churn by 18% through process optimizations and implementing impactful business intelligence dashboards for real-time insights.I hold a Master’s degree in Project Management with a focus on Business Analysis from Northeastern University and a Bachelor’s in Engineering. I am passionate about utilizing data to empower organizations and enhance business outcomes.Key Skills: Data Analysis | SQL | Power BI | Tableau | Business Intelligence | Stakeholder Engagement | Requirement Elicitation | Process Optimization
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ServerThe Rec RoomToronto, On, Ca
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Business Data AnalystCapital One Aug 2023 - Oct 2024Toronto, Ontario, CanadaCustomer Experience Analyst# I focus on enhancing customer touchpoints across banking services through comprehensive customer journey analysis. My key achievements include:# Conducting in-depth analysis of customer journey metrics to identify bottlenecks and optimize processes.# Leading the development of interactive PowerBI dashboards that provide a holistic view of customer interactions.# Collaborating with marketing and IT teams to integrate CRM systems, ensuring a seamless customer experience.# Utilizing SQL for data extraction and analytics, which contributed to an 18% reduction in customer churn by optimizing onboarding processes.# Working closely with development teams to translate business needs into technical requirements.# Conducting gap analyses to pinpoint discrepancies between current and desired states.# Facilitating requirements workshops with stakeholders to ensure alignment on business objectives.# Key technologies include PowerBI, SQL, Jira, Visio, and CRM. -
Business Data AnalystShoppers Drug Mart Nov 2022 - Jul 2023Toronto, Ontario, CanadaBusiness Intelligence Analyst# I specialize in implementing Business Intelligence (BI) dashboards to deliver real-time insights into sales, inventory, and customer behaviors, facilitating data-driven decision-making across retail operations. My key contributions include:# Leading the BI implementation strategy, aligning solutions with business objectives.Integrating diverse data sources using SQL and ETL processes for accurate and timely reporting.# Designing and deploying Tableau dashboards that present complex retail metrics in an accessible manner for stakeholders.# Conducting training sessions to enhance company-wide proficiency in BI tools and promote data-driven practices.# Performing impact analysis and user acceptance testing to ensure system functionality meets business requirements.# Collaborating with QA teams to develop comprehensive test cases and plans, ensuring robust system performance.# Key technologies include Tableau, SQL, Jira and Visio. -
Business AnalystIntact Sep 2021 - Sep 2022Toronto, Ontario, CanadaProduct Liability Insurance Analyst# I am experienced in leveraging data analysis and business intelligence tools to enhance the performance of product liability insurance systems. My work includes:# Analyzing claims data using Tableau and SQL to identify trends and anomalies, enabling data-driven decision-making.# Creating compelling data visualizations and models to present insights to leadership, aiding in strategic planning.# Collaborating with underwriting teams to assess high-risk product categories based on historical claims data.# Conducting market research and competitor analysis to benchmark offerings and identify opportunities for differentiation.# Ensuring compliance with insurance regulations and standards while tracking key performance indicators (KPIs) for continuous improvement.# Key technologies include Tableau, SQL, MS Office, MS Visio, MS SharePoint, and internal IMS. -
Textile EngineerPrerna Syntex Nov 2019 - Jan 2020Anklesvar, Gujarat, IndiaDesigned and implemented a TFO Twisting Machine for my second year project, increasing production efficiency by 20%. -
Teacher AssistantKnowledge Plus Jun 2016 - Feb 2018Surat, Gujarat, IndiaI implemented a new hands-on teaching method for mathematics subject, increasing student engagement by 40% and improving test scores by 20-50%.
Arth Patel Education Details
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Project Management -
Textile Sciences And Engineering
Frequently Asked Questions about Arth Patel
What company does Arth Patel work for?
Arth Patel works for The Rec Room
What is Arth Patel's role at the current company?
Arth Patel's current role is Server.
What schools did Arth Patel attend?
Arth Patel attended Northeastern University, Gujarat Technological University (Gtu).
Who are Arth Patel's colleagues?
Arth Patel's colleagues are Raihan Sadiq, Hetvi Chauhan, Gillian Dorella-Scott, Mohammed Hammoud, Mike Brazeau, Coral Garden, Kiran Prabhudesai.
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Arth Patel
🔧 Passionate Design Engineer | Innovative Problem Solver | Transforming Ideas Into Reality 🔍Windsor, On -
Arth Patel
Master’S In Software Engineering | Full-Stack Web Developer | Skilled In .Net C#, Php, Laravel, Sql, And Mysql | Passionate About Building Scalable And Efficient SolutionsOshawa, On
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