Arthur Abrams

Arthur Abrams Email and Phone Number

Assistant Manager at Genpact @ Genpact
new york, new york, united states
Arthur Abrams's Location
Lewisville, Texas, United States, United States
Arthur Abrams's Contact Details

Arthur Abrams personal email

n/a
About Arthur Abrams

I can offer : Over 15 years of customer service, leadership and file management experienceAbility to effectively achieve and exceed goals.A highly motivated “can do” attitudeExtensive knowledge of Microsoft Office, including Word, Excel, Outlook Apple Numbers and Apple Pages.In me, you’ll find someone who is unusually dedicated, self-motivated and who possesses the detail-orientation and technical skills to excel in a fast-paced environment. I have the ability to learn quickly and apply that learning proactively. Equipped with strong leadership and interpersonal skills combined with my work experience, I am confident that I can contribute significantly to your firm. My resume, provides additional information on my background and qualifications. Thank you for your time and attention.Arthur Abrams II

Arthur Abrams's Current Company Details
Genpact

Genpact

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Assistant Manager at Genpact
new york, new york, united states
Website:
genpact.com
Employees:
95060
Arthur Abrams Work Experience Details
  • Genpact
    Assistant Manager
    Genpact Apr 2021 - Present
    Richardson, Texas, United States
    Chargebacks
  • American Specialty Health
    Customer Service Fitness Supervisor
    American Specialty Health Aug 2020 - Apr 2021
    Fort Worth, Texas, United States
  • Cotiviti
    Team Lead Level 2
    Cotiviti Jun 2019 - Apr 2021
    Mckinney, Texas, United States
  • Cornerstone Staffing
    Seasonal Supervisor Customer Service Fitness
    Cornerstone Staffing Aug 2020 - Jan 2021
    Fort Worth, Texas, United States
    Supervises staff in daily operations.Provided coaching, counseling and training of staff.Performs quality review on recorded calls according to call center procedures.Conduct team meeting at least monthly, to provide updates and team building activity.Educated staff on all policies and procedures.Maintain scheduling, timecards, and related reports.Ensure calls are answered in a timely manner by monitoring calls on ACD system.Monitor all queues according to ASH Performance Standard goals.Work closely with management to achieve team and department goals.Researching and resolving the issues of escalated calls.Taking calls requiring assistance from a supervisor.Assist staff by silent monitoring call and taking over if needed.Research issues thoroughly by interfacing with Manager or other departments, etc.Assist in updating and implementing Policies and Procedures as needed.
  • Cornerstone Staffing
    Customer Service Supervisor
    Cornerstone Staffing Aug 2020 - Jan 2021
    Dallas-Fort Worth Metroplex
    Supervises staff in daily operations.Provided coaching, counseling and training of staff.Performs quality review on recorded calls according to call center procedures.Conduct team meeting at least monthly, to provide updates and team building activity.Educated staff on all policies and procedures.Maintain scheduling, timecards, and related reports.Ensure calls are answered in a timely manner by monitoring calls on ACD system.Monitor all queues according to ASH Performance Standard goals.Work closely with management to achieve team and department goals.Researching and resolving the issues of escalated calls.Taking calls requiring assistance from a supervisor.Assist staff by silent monitoring call and taking over if needed.Research issues thoroughly by interfacing with Manager or other departments, etc.Assist in updating and implementing Policies and Procedures as needed.
  • C&C Roofing Depot
    Office Manager
    C&C Roofing Depot Jun 2018 - Jul 2019
  • Apple
    Aha Wireless Multimedia Specialist
    Apple Jul 2015 - Jun 2018

Arthur Abrams Education Details

Frequently Asked Questions about Arthur Abrams

What company does Arthur Abrams work for?

Arthur Abrams works for Genpact

What is Arthur Abrams's role at the current company?

Arthur Abrams's current role is Assistant Manager at Genpact.

What is Arthur Abrams's email address?

Arthur Abrams's email address is ar****@****iti.com

What schools did Arthur Abrams attend?

Arthur Abrams attended Seminole State College Of Florida.

Who are Arthur Abrams's colleagues?

Arthur Abrams's colleagues are Megha Kesh, G Ravindra Reddy, Sirisha Eljelra, A2k Ban, Sumeet Choubey, Rahul Sharma, Anirban Bose.

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