Arthur Andersen Email & Phone Number

Aurora, Colorado, United States

• As a Program Manager at CTDI in Aurora, CO, from 2022 to 2024, I served as the primary point of contact for local customers, promptly addressing operational and performance issues. I meticulously monitored project.
• Optimized inventory management to uphold timely order fulfillment standards.
• Expedited resolution of customer issues via established escalation protocols and internal resource coordination.
• Demonstrated exceptional organizational skills, fostering collaboration across branches and within local branches. Became a trusted resource for assistance within a short timeframe.

Aurora, Colorado, United States

• During my tenure as a Production Supervisor from 2021 to 2022, I assumed responsibility for overseeing and coordinating production line operations, ensuring strict adherence to technical standards and efficiency.
• Analyzed departmental performance metrics, implementing corrective actions as necessary to meet production goals.
• Served as primary point of contact for escalated issues during shifts, resolving challenges promptly and effectively.
• Led comprehensive training sessions to equip staff with company and departmental protocols.
• Demonstrated effective time management skills to drive team achievement and exceed objectives.

Aurora, Colorado, United States

• As a Shipping Supervisor from 2019 to 2021, I was responsible for overseeing all inbound and outbound orders, ensuring precise management of materials for receipt, issue, and shipment. I coordinated closely with the.
• Ensured timely and accurate receiving and stocking of customer-owned inventory.
• Spearheaded initiatives for excellence, including implementation of new program and assistance in launching new branch.
• Built confidence with customers, resulting in reduction of meetings from daily to once week, streamlining communication.

Englewood, Colorado, United States

• During my tenure as a Supply Chain Representative II at Xfinity, I played a crucial role in maintaining optimal stock levels of Customer Premise Equipment (CPE) and other materials by establishing min/max order points.
• Issued CPE daily to meet installation demands while managing returns and system equipment.
• Initiated inventory material requisitions through web-based systems, ensuring accurate record-keeping.
• Facilitated training and task delegation for Warehouse and Materials Representatives.
• Procured warehouse and business partner products efficiently through iprocurement website.

Englewood, CO

• Independently worked in customer homes and outdoors to install XFINITY products and services or promptly troubleshoot reported issues. Conducted troubleshooting and diagnostics to identify and resolve technical issues.
• Cultivated rapport with customers to consistently deliver positive experiences.
• Collaborated with team members to ensure timely completion of projects and tasks.
• Adhered to safety protocols and procedures to maintain secure working environment.

Aurora, CO

• As a Senior Benefits Service Representative at ADP from 2015 to 2016, I provided dedicated support for a specific client product/service, catering to both internal and external clients. My responsibilities included.
• Ensured compliance with Sec 125 regulations through the administration of health benefits.
• Maintained regular communication with internal and external clients.
• Demonstrated exceptional communication and follow-up skills for timely issue resolution.
• Coordinated, conducted training for, and facilitated the completion of open enrollment processes.

Aurora, CO

• As a Payroll Service Representative II at ADP, I administered payroll processing and resolved any issues for my assigned client base. My responsibilities included conducting thorough payroll audits and delivering.
• Maintained and adhered to the payroll processing schedule, guaranteeing punctual completion of tasks.
• Ensured strict adherence to federal, state, and local tax regulations, as well as wage and hour laws.
• Conducted quarterly and year-end balancing and filings, ensuring compliance and accuracy.

Aurora, Colorado, United States

• As a Senior Benefits Service Representative at ADP from 2007 to 2013, I provided dedicated support for specific client products and services to both internal and external clients. This included delivering responsive.
• Swiftly resolved customer issues by managing diverse customer service and administrating tasks proficiently.
• Ensured compliance with Sec 125 regulations by administering health benefits.
• Documented and communicated client/employee requests, challenges, issues, and resolutions using Clarify.
• Demonstrated excellent communication and follow-up skills to ensure timely response and resolution to inquiries.

Aurora, Colorado, United States

• Working with clients who are terming service.
• Determining why they have decided to leave and if we could have done something to save the account.
• Assist clients with year-end tax issues.

Aurora, Colorado, United States

• Sales orders input and maintain client’s accounts.
• Process manual billings and credits.
• Close billing.

Aurora, Colorado, United States

• New Banking setups for Total Pay and Regular Banking.
• Hot banking issues for late entries.
• Check control.
• Stop payments and reversals.
• Problem resolution relating to payrolls transmitted not received.
• Familiarization with banking screens, PEP+, VCNA, and TOPS.