Arthur Bontemps Email & Phone Number

Paris, Fr

Région De Paris, France

Manage and Develop planitswiss Group activitiesDevelopment of the group DMC / MICE Strategy in EMEA and APACLead Global Strategic Operations and International ProjectsVirtual, Digital, Hybrid event solutionsGlobal Events ProductionHigh Profile International Conferences

Ville De Paris, Île-De-France, France

Virtual & Hybrid eventsDigital event managementContent & video productionStaging and AV productionAudience engagement

Région De Bruxelles, Belgique

Drive business strategies that support exceptional customer experience and the business unit´s objectives.Lead a team of Account Managers to proactively expand existing EBE accounts and cross-sell with Business Travel portfolio, by providing both excellent service and an environment of consultative selling and sharing best practice. Drive continuous process improvements and standardization of processes. Attract, lead and develop the talent within the M&E Account Management team through 1-1 coaching, performance management, competency assessments, training, feedback, regular meetings and formal appraisals.- Review Revenue / Preferred Supplier Adoption / and growth plans- Communicate commercial requirements - Use data analysis as input for planning and strategies - Review MSA’s and associated SLA/KPI’s with team and ensure adherence - Oversee standardization, process and administrative practices for the M&E team - Manage resourcing and staffing planning for the M&E team - Achieve the sales opportunity identified within Business Travel portfolio collaborating with Business Development Team.- Involvement in RFP and pitch process for the managed accounts in conjunction with Market Lead - Global Accounts: Assign Account Manager to implement the new client locally, aligned with the Global Sales team- Local Accounts: Assign the right Account Manager to implement the account, serving as key point of contact with the client - Ensure Account Managers attends regular client meetings and reviews to ensure service levels are optimum and present SLA/KPI results. Provide consultative services to our clients to ensure best practice and outcomes are achieved - Review client survey results and define any requested action plan- Attend and set up ‘client days’ and other expansion initiatives to drive growth in the existing accounts of M&E portfolio.- Retain and attract talent - Handle development and coaching- Performance management

Singapour

- Incorporation of planitswiss Asia (planitswiss first overseas office)- Implementation and expansion of planitswiss services & "Know How" in Asia- Development of planitswiss strategy and activities in Singapore and the APAC region- Management of APAC daily operations- Event conceptualisation and production- Event Management from exclusive guest experiences for VIPs and HNWI (15-40 guests) to conferences (60-1'000 delegates) and public events (up to 5'800 visitors)planitswiss is a global exclusive event designer and producer. Headquartered in Switzerland with a regional office in Singapore, we operate all around Europe, Asia and Africa. Our international experienced team offers unparalleled expertise in event organization and management to ensure successful tailor-made corporate, public and exclusive events.

Suisse

Creation, organization and management of:- International Conferences & Exhibitions- Meeting and Seminars- Team Building Activities- Corporate events/Staff parties- Corporate Services / Corporate Conciergerie (Hospitality Platform)- Promotional Events & Product/Service Launches- Logistic & Technical Support for local and international events (Web, Streaming, Video, 2D/3D, graphic design...)- Concept Creation & Decoration

Région De Lausanne, Suisse

-Creation of a Marketing Plan analyzing Hotel Owners and Managers needs in terms of facilities management/Interior Design. -Suggesting solutions to Myotaku to adapt its services to the Hospitality Industry. -Helping the company to increase its visibility through Social Media as well as Professional Networks. -Conducting a “Usability Test” in order to improve Myotaku Website and increase its traffic. -Creation of a “Brochure” to present Myotaku Services to Hotel Owners/Managers.

Région De New York City, États-Unis

- Market Research and analysis - Pricing and marketing positioning to launch voyage.tv - Implementation of a “Friends & Family Program” (with 620+ Hotels) - Creation of a Global Data Share internal online platform - Development of marketing collateral for hotels

Région De Paris, France

Room Service and In-Room EventsPrivate Butler for VVIPs