Arthur Bynum Email & Phone Number

Atlanta, Georgia, United States

United States

United States

• Collaborated with claims department and industry anti-fraud organizations to resolve claims.• Evaluated original investigation reports and documents to resolve secondary concerns.• Reviewed questionable claims by conducting agent and claimant interviews to correct omissions and errors.• Followed up with insured individuals regarding premium and deductibles payments.• Reviewed and analyzed suspicious and potentially fraudulent insurance claims.• Identified insurance coverage limitations with thorough examinations of claims documentation and related records.• Researched claims and incident information to deliver solutions and resolve problems.• Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.

Atlanta, Georgia, United States

•Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.•Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.• Replaced damaged, missing or defective parts with new and refurbished components.• Examined new and replacement parts to uncover defects.• Delegated jobs to subordinates and monitored quality of work.• Completed full vehicle inspections to check for leaks, damage or other issues of concern.