Arthur Da Mata Alves Cerri Email & Phone Number

São Paulo, Brasil

- OrienteMe is a corporate mental health platform that provides the best therapist for each patient, available every day on any computer (web) or smartphone (app), for a fraction of the price of traditional therapy, in an anonymous and encrypted environment.- As the company's Head of Customer Success, I'm responsible for customer service and relationship with partner psychologists;- Implementation and maintenance of customer service systems;- Control and analysis of company internal KPI's;- Obtention and relationship management of corporate clients.- OrienteMe has connected hundreds of selected therapists to thousands of patients across all Brazilian states and abroad.- OrienteMe is the choice of leading Brazilian and American health insurance and telehealth companies to serve clients from all sectors of the economy.- The company is currently experiencing a high-growth phase and strategy optimisation using data analytics, while concurrently maintaining a low cost structure based on automation of processes and operational efficiency.- Incubated at Eretz.bio (Hospital Albert Einstein) 2018.- SEBRAE Startup SP Selection 2018.- WeWork Creator Awards Brazil Winner 2018.- NeoAcelera Startup 2019.- Vale Covid-19 Challenge Mental Health Platform 2020.

São Paulo E Região, Brasil

- OrienteMe is a corporate mental health platform that provides the best therapist for each patient, available every day on any computer (web) or smartphone (app), for a fraction of the price of traditional therapy, in an anonymous and encrypted environment.- As the company's Customer Success, I'm responsible for customer service and relationship with partner psychologists;- Implementation and maintenance of customer service systems;- Control and analysis of company internal KPI's;- Obtention and relationship management of corporate clients.- OrienteMe has connected hundreds of selected therapists to thousands of patients across all Brazilian states and abroad.- OrienteMe is the choice of leading Brazilian and American health insurance and telehealth companies to serve clients from all sectors of the economy.- The company is currently experiencing a high-growth phase and strategy optimisation using data analytics, while concurrently maintaining a low cost structure based on automation of processes and operational efficiency.- Incubated at Eretz.bio (Hospital Albert Einstein) 2018.- SEBRAE Startup SP Selection 2018.- WeWork Creator Awards Brazil Winner 2018.- NeoAcelera Startup 2019.- Vale Covid-19 Challenge Mental Health Platform 2020.

Estagiário na área de implantação de novas lojas aos marketplaces. Responsável pela análise de processos e desenvolvimento e implementação de projetos de melhorias dos mesmos, com maior foco na comunicação entre a empresa e seus clientes.

São Paulo E Região, Brasil

São Paulo E Região, Brasil

São Paulo

Estagiário na área de engenharia, em cálculo de segurança e acústica.

Bacharelado Em Administração De Empresas, Administração De Empresas

Graduação, Engenharia Mecânica

Não concluído. Cursado até 4º semestre.