Arthur Chan Email & Phone Number

Singapore

Singapore

Achievement: - Implementation roll-out for Unity Denticare Clinical Management System (Sep 17 – Nov 19)- Implementation roll-out for Cluster Support Volunteer Management System (Nov 17 – Nov 20)- Implementation roll-out for Nursing Home Visitor & Security Management System (Jan 20 – Jul 20)- Implementation roll-out for SCN/DRC Visitor Management System (Mar 21 – Mar 22)- Implementation roll-out for MYNH Portal Appointment booking (Jan 22 – Jun 23) Manage programs… Show more Achievement: - Implementation roll-out for Unity Denticare Clinical Management System (Sep 17 – Nov 19)- Implementation roll-out for Cluster Support Volunteer Management System (Nov 17 – Nov 20)- Implementation roll-out for Nursing Home Visitor & Security Management System (Jan 20 – Jul 20)- Implementation roll-out for SCN/DRC Visitor Management System (Mar 21 – Mar 22)- Implementation roll-out for MYNH Portal Appointment booking (Jan 22 – Jun 23) Manage programs and projects within IT domains Ensure delivery timelines and schedules are met Adherence to quality standards and security policy Ensure compliance to Project Management policies and procedures Collaborate with management to develop annual budgets for respective business areas. Perform business analysis and prepare recommendations and business plans as needed.  Create and analyse relevant information and develop recommendations that they present to senior management. Act as the key liaison across all functional areas, including business units, the information technology department, and outside vendors. Identify, screen and evaluate new solution opportunities to address customer needs. Collaborate with key staff members to create strategic business plans. Utilize the appropriate technologies and ensure that customers have the solutions they need, when they need them, and in the media best suited to their requirements. Collaborate with architecture and operations teams to ensure solution compatibility with company standards. Support daily IT operation issues and vendor management Work with in-house development team for project customization Participation for tender evaluation and vendor selection Ensure timely contract negotiations and managing contracts Source and procurement for new applications/hardware Show less

Singapore

Achievement: - Implementation roll-out for IMH Electronic Meal Ordering System (Apr 15 – Mar 16)- Implementation roll-out for IMH Event Catering, Pantry Replenishment & Inventory System (Apr 16 – Mar 17)- Implementation roll-out for CGH Event Catering & Kitchen Dashboard System (Apr 17 – Aug 17)- Implementation roll-out for KTPH Feedback & Fault Reporting System (Apr 17 – Sep 17) Project Manage of software development for .NET web application & mobile… Show more Achievement: - Implementation roll-out for IMH Electronic Meal Ordering System (Apr 15 – Mar 16)- Implementation roll-out for IMH Event Catering, Pantry Replenishment & Inventory System (Apr 16 – Mar 17)- Implementation roll-out for CGH Event Catering & Kitchen Dashboard System (Apr 17 – Aug 17)- Implementation roll-out for KTPH Feedback & Fault Reporting System (Apr 17 – Sep 17) Project Manage of software development for .NET web application & mobile application Participation for pre-tender and tender submission Specification of user requirements, documentation and design Generation of task plan (time schedule) and estimation of time and costs Close follow-up with users and management throughout the project cycle Design, implementation and testing of software modules Participation in unit testing, system integration and user acceptance testing Documentation of code and functionality Project closure and billing Providing status report and presentation to steering com Support Go-Live implementation and maintenance Working with overseas team resources Participation in pre-sales road show Pre-sales presentation for new opportunities Undertaking Mobile App project for new business opportunities Show less

Achievement: - Implementation roll-out for SEED institute integration with eSAM eLearning project (Aug 13 – Feb 14)- Implementation roll-out for MOE English Language Portal project (Sep 13 – Jan 14)- Implementation roll-out for Comfort Del Gro integration with FMS/CCMAS eLearning project (Oct 13 – Mar 14)- Implementation roll-out for Spectra Secondary School eLearning Customization project (Sep 13 – Feb 14)- Completion of 33 enhancements and Customizations for MOE schools… Show more Achievement: - Implementation roll-out for SEED institute integration with eSAM eLearning project (Aug 13 – Feb 14)- Implementation roll-out for MOE English Language Portal project (Sep 13 – Jan 14)- Implementation roll-out for Comfort Del Gro integration with FMS/CCMAS eLearning project (Oct 13 – Mar 14)- Implementation roll-out for Spectra Secondary School eLearning Customization project (Sep 13 – Feb 14)- Completion of 33 enhancements and Customizations for MOE schools and Corporate (Apr 13 – Jan 14) Project Manage of software development for .NET web application Manage project development from initiation to closure Accountable for project results and timeline with stakeholders Working with project sponsor and stakeholders to complete project charter for project scope, goals, deliverables, budget and timeline Requirement gathering during project initiation phase of project to ensure all aims of the project are met Identify work breakdown structure to estimate effort required for each task Provide project schedule for each task identify and allocate resources for each task from development, System Integration Testing, User Acceptance Test, Penetration Test, Project Go Live phase Liaise with stakeholders and team members for project coordination Resolve issues arise and solve problems throughout project life cycle Effectively manage project scope by ensuring any changes to scope are documented and approved Track and report on project milestones and provide status reports to project sponsor Lead, coach and manage project team members on a proactive basis Ensure all project documents are sign off and documented Manage of various roll out Corporate projects after warranty period in support and reporting Project accounting, costing and billing Show less

Achievement: - Implementation roll-out for KTPH C-IVOC project (Jun 12 – Feb 13)- ICD10AM rollout for NHG cluster (Dec 10 – Jan 12)- Implementation for TTSH ED-Self Registration Kiosk project (Mar 11 – Feb 12) Well-versed in Patient Management module, SAP ISH environment Liaise with business users to provide support and build relationship for future project opportunity Manage vendors in maintenance, project implementation, change request, system testing and… Show more Achievement: - Implementation roll-out for KTPH C-IVOC project (Jun 12 – Feb 13)- ICD10AM rollout for NHG cluster (Dec 10 – Jan 12)- Implementation for TTSH ED-Self Registration Kiosk project (Mar 11 – Feb 12) Well-versed in Patient Management module, SAP ISH environment Liaise with business users to provide support and build relationship for future project opportunity Manage vendors in maintenance, project implementation, change request, system testing and upgrades Provide functional expertise and guidance on SAP ISH module/workflow to business users Gather user requirement for new implementation, enhancements of existing system Perform System Integration Testing and conduct User Acceptance Testing briefing Maintaining and patching of user production data, correcting and patch errors Attend to users queries on current system workflow and process to system users Generation of standard / customized SAP reports based on user request Provide 24/7 production support for downtime/error in system Manage new enhancement/project as Project Manager role to see through end to end implementation, ensuring the project to follow according to project milestone Maintain and prepare project budgeting Finalise project documentation, adjustment and sign-off Show less

Achievement: - Meet the required SLA timeline for all Production ticket set by MINDEF- Program Change Request for SAP SMARTFORMS Well-versed in Plant Maintenance and Material Management modules in ERP environment Provide 3rd level Functional role for Operation & Support Team Maintaining of SAP R/3 client production data, correcting/patch errors Respond to service calls, provide assistance to clients with solution to meet Service Level Acceptance Basic ABAP… Show more Achievement: - Meet the required SLA timeline for all Production ticket set by MINDEF- Program Change Request for SAP SMARTFORMS Well-versed in Plant Maintenance and Material Management modules in ERP environment Provide 3rd level Functional role for Operation & Support Team Maintaining of SAP R/3 client production data, correcting/patch errors Respond to service calls, provide assistance to clients with solution to meet Service Level Acceptance Basic ABAP Debugging in problem finding and solving Ensuring that the system is error free according to the correct business workflow Performing Program Change Request, User Service Request and Configuration Change based on business requirement and user request Answering enquiries of standard SAP and customized business workflow and procedures to end users/clients/external vendors and suppliers. QA testing for correctness of workflow on development server for clients using Quick Test Professional, facilitate User Acceptance Testing (UAT) support & Coordination Creation of both Auto and Manual Scripts for QA testing of the modules/UAT testing Generation of standard and customized reports based on user request Ensure and response to B2B projects issue to ensure that it does not affect daily business routine Experience in IDOC error handling and middleware during B2B interface Providing training and guide to users to ensure that they follow according to business workflow and user procedure Connectivity testing and analysis Daily batch job monitoring of external B2B systems Show less