Arthur Chen Email & Phone Number

Shanghai, China

Evangelize on Compliance requirements, Amazon programs and products through effective, clear and professional written and verbal communication via Amazon approved Selling Partners’ facing communication channels.Maintain a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.Actively seek solutions through logical reasoning and data interpretation skills and identifies trends to spot for opportunities and… Show more Evangelize on Compliance requirements, Amazon programs and products through effective, clear and professional written and verbal communication via Amazon approved Selling Partners’ facing communication channels.Maintain a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.Actively seek solutions through logical reasoning and data interpretation skills and identifies trends to spot for opportunities and blockers, report and escalate to appropriate owner(s), and provide improvement suggestions.Demonstrate excellent time-management skills and the ability to work independently with good prioritization while using departmental resources, policies and procedures.Maintain high performance metrics such as quality, productivity and program goals.Liaise with other departments such as Selling Partners Support, Merchant Investigations, or Global teams as required to resolve Selling Partners’ issues and questions. Show less

Shanghai, China

.Create and lead small programs or projects to improve work efficiency and erase pain points from clients. .Performs straightforward tasks and procedures related to multiple ML data process areas. .Verifies metric (task, system performance, etc.) accuracy and makes sure workflows are quality compliant. .Supports new-tool on boarding (operationalized and bootstrapped interfaces). .Helps define requirements (e.g., tools, training, data collection protocols, etc.), trains and… Show more .Create and lead small programs or projects to improve work efficiency and erase pain points from clients. .Performs straightforward tasks and procedures related to multiple ML data process areas. .Verifies metric (task, system performance, etc.) accuracy and makes sure workflows are quality compliant. .Supports new-tool on boarding (operationalized and bootstrapped interfaces). .Helps define requirements (e.g., tools, training, data collection protocols, etc.), trains and coaches associates. Show less

Shanghai, China

.Performs straightforward tasks and procedures related to multiple ML data process areas. .Verifies metric (task, system performance, etc.) accuracy and makes sure workflows are quality compliant. .Supports new-tool on boarding (operationalized and bootstrapped interfaces). .Helps define requirements (e.g., tools, training, data collection protocols, etc.), trains and coaches associates.

Shanghai, China

· Investigate suspicious merchant activity and behavior that could pose a risk to Amazon, our buyers, or merchants.· Communicate via email and telephone with buyers plus other external and internal customers to make informed decisions about risk.· Maintain Amazon's site quality by enforcing Amazon's Policy Guidelines.· Be aware of and identify new fraud patterns and trends. Take appropriate action to identify and minimize the risk posed by such trends.· Experienced in the… Show more · Investigate suspicious merchant activity and behavior that could pose a risk to Amazon, our buyers, or merchants.· Communicate via email and telephone with buyers plus other external and internal customers to make informed decisions about risk.· Maintain Amazon's site quality by enforcing Amazon's Policy Guidelines.· Be aware of and identify new fraud patterns and trends. Take appropriate action to identify and minimize the risk posed by such trends.· Experienced in the internet space and capable of succeeding in a fast-paced team environment.· Participate in other special projects/assignments as necessary.· Work with all areas of the business to resolve issues affecting financial, legal and reputational risk.· Achieve weekly productivity and quality standards for investigations.· Participate in other special projects/assignments as necessary.· Be prepared to be flexible with working hours and work Saturdays and/or Sundays. Show less

Xuhui District, Shanghai, China

Teaching grammar and the speaking part of IELTS and TOEFL

Shanghai, China

Teaching spoken English

.Work with legal medicals, focusing on investigation about abnormal death, criminal scene and fatal traffic accident..Write criminal inspection report and be responsible for the judgement about all cases I investigated.