I have over 20 years of experience in Information Technology support, ranging from Help Desk and Desktop to Systems Administration, where I have taken on various levels of responsibility. Additionally, I am a certified massage therapist with extensive experience in customer service within the restaurant and bar industry, as well as a chess educator and wrestling coach. My holistic approach, drawn from diverse professional fields, allows me to be adaptable and eclectic. Combined with my commitment to staying current with the latest advancements in the IT field, as well as my interpersonal and problem-solving skills, I bring significant value to any IT team.