Arthur Dantas Email & Phone Number

Welcome to my LinkedIn profile.I am a passionate technology professional, specialized in providing efficient support and innovative solutions to drive the success of IT projects.With experience with middleware technologies and support analytics, I am committed to optimizing processes, ensuring customer satisfaction and promoting excellence in every task I undertake.Middleware Support:As a middleware specialist, I bring expertise across a variety of technologies and platforms.Some of my skills include:- WebSphere Application Server- Service-Level Agreements (SLA)- zLinux- DataPower- WebSphere MQ- Ansible- Shell Script- System administrationIT Support Analyst:In addition to middleware support, I am an IT support analyst, with fundamental skills for user success and problem resolution.Some of my skills include:- IT hardware support- Desktop application support- Customer service- Microsoft Office- PostgreSQL- C#- Object-oriented programming (OOP)Currently studying:- Devops/SRE on multi cloud envirorments- Devops technologies, focused on Azure cloud envirorments- Middleware background on Cloud envirormentsI am constantly looking for opportunities to improve my knowledge and stay up to date with the latest trends and best practices in the market.I am driven by a passion for finding solutions to complex challenges and working as a team to achieve exceptional results.If you are interested in connecting or discussing collaboration opportunities, please feel free to send a message.Thank you for visiting my profile!