Arthur Entratter Email & Phone Number

Houston, Tx, Us

Houston, Texas, United States

Houston, Texas, United States

Managed and developed cross-functional team with oversight of daily operations for all front-of-house functions. Served as point of contact for high-profile clients, building relationships and providing direction in resolving customer issues with ease. Prepared and presented reports to management. Drove process improvement projects, sales initiatives, and customer experience programs. Set strategy to successfully guide team through pandemic. Boosted customer experience and return business by implementing multiple continuous process improvements.

Atlanta, Georgia, United States

Directed team of direct and indirect reports with oversight of all efficient daily housekeeping operations. Held operational budgeting responsibilities. Worked closely with maintenance engineers and vendors to ensure service delivery, timelines, and quality. Trained and expanded staff, coordinated schedules, enforced safety standards and corporate guidelines, and conducted performance reviews.Selected for 6-month stretch assignment to manage a large-scale renovation project; operated cross-functionally to align scope and schedule with guest lists, communicate with vendors, manage budget, and deliver project on time, to quality standard, and within budget.

Teton County, Wyoming, United States

Provided leadership and training to management and supervisory roles within housekeeping. Oversaw purchasing and optimizing inventory of guest supplies. Identified quality suppliers and negotiated fair contracts. Played a key role in rolling out the corporate pilot program to incorporate a new system. Led process of securing new partnership with a new contract labor company.

Teton County, Wyoming, United States

Partnered with Housekeeping Manager to manage daily operations of a fast-paced housekeeping department. Arranged weekly schedules and processed payroll while holding responsibility for purchasing and inventory. Increased service quality in 6 months and participated in pilot program.