Implement the frontend side for different projects, including full website, blogs, landing pages and emails. Maintain server, create reports and find solutions to different requests received from accounts teams and clients.Analyse incidents, find bugs and work directly on the fix, keeping all projects properly working.

Management and manipulation of big databases to generate specific formats, necessaries to new clients implementations. Process organization and maintenance to guarantee data protection and information quality in company system.Contacting with all involved teams, keeping the process flowing to ensure that every step works as the company standards, and training new import members.

Improve data analysis for Marketing, lead generation and DP phone operations, update and maintenance workflows to optimize data collection. Generate dashboards and data insights for all related teams, focusing on new leads, keep and improve operation control, goals update and team commission standard.

Provide support for employees and users with doubts, bugs corrections with scripts on SaaS, Marketplace and financial system. Report weakness, find solutions to prevent bugs, and notify developers about necessary corrections by Jiras. Data report creation and analysis based on Support and Customer Success actions and needs.Helped client migration service improvement on support side actions, changing the avarege time from +20 working hours to a 4 working hours.

Assist health professionals from Chile by phone and email. Made usability training and helping them with platform issues, setting the environment for new clients and keeping track of their needs. Follow client's engagement and guarantee the best usage from the system, generating best results and helping them to achieve their goals.

Manage corporate cards request in English, Portuguese and Spanish. Credit card limit raises requests, account information and client needs. Receive and follow client's request, managing their information following all companies process.