Arthur Hayden

Arthur Hayden Email and Phone Number

UX Researcher for IBM Public Cloud @ IBM
new york, new york, united states
Arthur Hayden's Location
Greater Boston, United States
Arthur Hayden's Contact Details

Arthur Hayden personal email

n/a
About Arthur Hayden

10+ years of experience in UX ResearchGreater Boston Area

Arthur Hayden's Current Company Details
IBM

Ibm

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UX Researcher for IBM Public Cloud
new york, new york, united states
Website:
ibm.com
Employees:
512090
Arthur Hayden Work Experience Details
  • Ibm
    Senior User Researcher
    Ibm Jan 2022 - Present
    Austin, Texas, United States
    I lead multidisciplinary research efforts that inspire user-driven, data-informed product development and mitigate risk for IBM Cloud. My generative research drives a significant volume of design work and I partner with UX Design leads and other exec. stakeholders to prioritize high-impact projects. I establish feedback loops with premier clients and manage those relationships throughout our professional engagement. I benchmark our offerings using quantitative analytics platforms that monitor in-market usage and performance of key user workflows.
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  • Ebsco Information Services
    Senior User Experience Researcher
    Ebsco Information Services Jun 2017 - Dec 2021
    Ipswich, Massachusetts
    Worked with a UX/UI team to uncover the needs of EBSCO's diverse audience, inform the development of evidence-based products, and inspire great experiences with our users. A wide range of research methodologies -- from heavily-qualitative contextual inquiry projects to biometric analysis -- write research plans, conduct interviews, analyze data, and present conclusions to internal and external stakeholders. Continually emphasize a commitment to user experience research at all levels of the organization.
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  • Umass International Programs Office
    Education Abroad Ambassador
    Umass International Programs Office Sep 2016 - May 2017
    Umass Amherst
    Conducted outreach sessions on campus to educate students about UMass' study abroad offerings. Advised students in the office, guiding them through the study abroad process. Also served as the Program Assistant for the China/Hong Kong programs, providing more detailed support for students traveling to that region.
  • Ebsco Information Services
    User Research Analyst
    Ebsco Information Services May 2015 - Dec 2016
    Ipswich, Ma
    Conducted and presented research on the history and modern developments of the field of User Research; designed & implemented surveys using high-end design tools, while also analyzing that data and presenting it to the team; worked with the team to create a variety of UX tests, directly affecting EBSCO's bottom line; prepared team members for conferences/presentations.
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  • Ebsco Information Services
    Business Development Intern
    Ebsco Information Services May 2013 - Aug 2014
    Ipswich, Ma
    Performed competitive analysis, analyzing and tracking competitor activity focusing mainly on the corporate database market; updated databases of competitors' titles, suggested the addition of titles to company products based on said analysis.Performed title mapping, provided customers with packages of relevant and reputable articles/books specifically tailored to the needs of the customer.Summers of 2013 and 2014
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Arthur Hayden Skills

Leadership Public Speaking Microsoft Office Improvisational Comedy Writing Social Networking Time Management Customer Service Teamwork Qualtrics Survey Design Social Media R Studio

Arthur Hayden Education Details

Frequently Asked Questions about Arthur Hayden

What company does Arthur Hayden work for?

Arthur Hayden works for Ibm

What is Arthur Hayden's role at the current company?

Arthur Hayden's current role is UX Researcher for IBM Public Cloud.

What is Arthur Hayden's email address?

Arthur Hayden's email address is ah****@****sco.com

What schools did Arthur Hayden attend?

Arthur Hayden attended University Of Massachusetts Amherst, Nanjing University, Hamilton Wenham Regional High School.

What are some of Arthur Hayden's interests?

Arthur Hayden has interest in Civil Rights And Social Action, Politics, Environment, Science And Technology, Arts And Culture.

What skills is Arthur Hayden known for?

Arthur Hayden has skills like Leadership, Public Speaking, Microsoft Office, Improvisational Comedy, Writing, Social Networking, Time Management, Customer Service, Teamwork, Qualtrics, Survey Design, Social Media.

Who are Arthur Hayden's colleagues?

Arthur Hayden's colleagues are Priyanka Patil Nemade, Mike Piccirillo, Lorena Da Silva Viana, Indrojyoti Rano, Sanjay Arya, Joe Decker, Deepa Prabhu M.

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