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Human Resources Manager, Specialist, and Military Veteran with a Secret Security Clearance and years of proven ability to interact and collaborate with multiple levels of management and diverse cultural audiences. Consistently achieved exceptional and measurable results while leading teams in a dynamic, fast-paced environment in both civilian and military capacities. Possess a comprehensive background in Organizational Development derived from conducting domestic and global operations. Managed risk upon multiple lines to protect assets, property, and equipment valued over $4B while meeting the expectations of senior leadership. Possess extensive knowledge in Recruitment and Employee Development. Recipient of multiple awards for outstanding performance and professionalism in the United States Air Force. Career supported by specialized technical military training, multiple recruiting certifications and the pursuit of a Bachelor of Science in Business (Project Management).CAREER HIGHLIGHTS • Leadership|Directed the Human Resource Department through controlling the implementation of Career Development Boards throughout their designated departments resulting in increased retention results by 35%.• Process Improvement|Increased departmental efficiency with improved reporting which has led to greater responsibilities for the entire department, and allowed for a 200% personal growth over a 4-year period.• Exceeded Performance Measurements|Increased talent acquisition goal accomplishment by 50% with a 20% reduction in manpower; developed comprehensive mentoring and training program; accomplished a 30% promotion rate within a team as a direct result of measured performance.• Dedication and Commitment|Awarded the Air Force Commendation Medal for increasing service capability by 61% while ensuring the safety and security of 6.5K personnel, 60 Aircraft and Base Assets valued at more than $4B.
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Human Resource ManagerUnited States Air Force 2008 - Nov 2016Global LocationsDirected and implemented strategic and operational effectiveness measures to manage the Human Resource functions to achieve overall organizational readiness; provided oversight of the established equal opportunity program; acted as chair on recruiting panel establishing viability and sustainability of the future recruiting force. • Evaluated and assessed more than 450 personnel to establish guidance toward successful promotions within a timely manner; presented career initiatives and guidance through public speaking presentations to crowds of more than 300.• Prepared formal written reports and conducted over 30 presentations to higher levels officials regarding the program status and prepared recommendations and solutions to all recruiting problems.• Oversaw the payroll, career counseling and administrative departments while driving a positive culture to Service members belonging to the organization.• Trained, coached, and mentored officers on leadership, problem-solving, oral and written communications, risk management, and the U.S. Air Force, HR core competencies.• Developed training programs for more than 100 employees strengthening the training success rate by 15%. -
Recruiter (Health Professions)United States Air Force 2008 - Nov 2016Sourced, interviewed, and placed candidates for positions; presented and negotiated contract options and service obligations to develop realistic career goals; coordinated monthly training sessions for 30-45 incoming personnel; mentored and trained new employees on policies and procedures.• Exceeded company recruitment goals, ranking in the top 20% of the state; annually produced 120% of yearly assigned recruiting mission.• Presented 750+ in-home presentations to recruit and family members to determine potential career opportunities, benefits, and provide answers to concerning questions.• Organized and ran more than 65+ new recruit functions for over 1.2K potential reserve, and active duty recruits from activities of sports, field days, picnics, and physical training sessions.• Led all other recruiters within the company in accession for 2 years - over 72 hires.• Established and implemented vision, goals, community engagement, public relations and branding strategies for the United States Air Force and Air Force Reserve. • Developed and nurtured effective relationships with more than 100 local and regional corporations, non-profits, government and community partners to identify employment opportunities. -
Quality Assurance ManagerUnited States Air Force 2003 - 2010Global LocationsLed a turnaround team to overcome operational problems that jeopardized Quality, Delivery, Financial, and Work environment; created a highly successful Quality Assurance department that consistently exceeded stretch goals for all quality metrics; challenged to recuperate customer satisfaction for a company that was having critical quality issues and delivery problems.• Developed and implemented improved methods for identifying problematic return issues resulting in a reported annual return prevention savings of $1.2M for the Product Quality Assurance Department.• Recruited, trained and managed the Quality Assurance team of up to 12 employees resulting in the effective integration of processes.• Implemented quality practices resulting in 45% reduction in overhead costs sending the dollar value back to the customer.• Developed processes, policies and procedures for other areas within the department resulting in integrating production and quality assurance processes; trained department personnel on those processes, policies and procedures.• Hired, trained and managed the Quality Assurance team of up to 12 employees resulting in the effective integration of processes.• Developed processes, policies and procedures for other areas within the department resulting in integrating production and quality assurance processes; trained department personnel on those processes, policies and procedures Project Manager. -
Maintenance Support EvaluatorUnited States Air Force 1997 - 2003Global LocationsManaged daily maintenance, moves, adds, and changes for internal communications group on multiple campuses, utilizing multiple PBX's, such as a GTD-4600, NEC-2400, and Nortel Meridian 1 PBX telephone systems.• Improved the speed and efficiency of daily troubleshooting and installations throughout the campus by maintaining accurate Access database showing equipment, lines and hookups in each office on the campus.• Saved the company thousands of dollars by reducing reliance on contracted labor by installing telephone and Ethernet cabling to campus offices.• Performed installation, troubleshooting, and repair of telephone and voice mail systems, including Comdial, Norstar, and Lucent; performed moves, adds and changes to PBX and voice mail systems.• Functioned as primary interface while on site, ensuring installation was completed in accordance with customer specifications, on time, and within budget.
Arthur Jackson Skills
Arthur Jackson Education Details
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Bachelors Of Science In Business (Project Management)
Frequently Asked Questions about Arthur Jackson
What is Arthur Jackson's role at the current company?
Arthur Jackson's current role is Human Resource Manager at United States Air Force.
What is Arthur Jackson's email address?
Arthur Jackson's email address is ja****@****gao.gov
What is Arthur Jackson's direct phone number?
Arthur Jackson's direct phone number is +120251*****
What schools did Arthur Jackson attend?
Arthur Jackson attended University Of Phoenix.
What skills is Arthur Jackson known for?
Arthur Jackson has skills like Military, Security Clearance, Customer Service, Program Management, Government, Public Speaking, Project Management, Team Building, Policy, Military Operations, Leadership, Training.
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Arthur Jackson
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