Work closely with small businesses, non-profit organizations, and individuals to deliver custom B2B, B2C, and personal web solutions.• Merge client goals with technical requirements, budgetary constraints, and logistical considerations to meet deadlines on time, on brand, and on budget.• Drive end-to-end sales cycle including proposals, quotes, and support.• Project management including stakeholder communication, prioritization, ownership of development lifecycle, change management, and documentation.• Marketing including presentation & asset (copy, graphic) creation.• Research of new products and services, industry trends, and standards.

• Created designs for web and mobile applications via sketches, wireframes, storyboards, and functional prototypes.• Graphic design including images, logos, and icons.

Responsible for managing project logistics, data collection & analysis, technical training, and documentation. Lead associate for top two revenue-generating bioservices.• Characterized biologic immune response and performed immunophenotyping via flow cytometry.• Led process improvement to optimize reagent & equipment usage, resulting in over 60% reduction of recurring material costs and improved batch processing throughput.• Collaborated with internal teams to investigate and refine biospecimen product viability based on customer feedback.• Attended client meetings and conferences to provide sales and technical support.

Led operations and revamp of B2B startup website, including UI/UX overhaul and integration of digital marketing strategy, to drive brand exposure & sales.• Developed and executed roadmap to achieve top 3 Google PageRank for 40+ landing pages.• Collaborated with executives and scientists to create marketing collateral including web content, product data sheets, and technical articles.• Streamlined content management and maintenance processes.• Identified and resolved technical, design, and security issues.

Investigated the effect of electromagnetic interference on bacterial cell colony growth.• Characterized channel seal performance using mixed fluids in microfuidic device prototypes.• Developed and optimized microfabrication, biochemical, and data collection processes.• Coordinated undergraduate team to scale device production.