Arthur Mcclain Email & Phone Number

Irmo, Sc, Us

United States

Columbia, South Carolina, United States

Analyze Veteran disability claim evidence compared to the law, assigning a disability rating thus providing the Veteran extra monthly compensation and benefits.

Columbia, South Carolina, United States

As a Veterans Service Representative (VSR), I explain benefit programs and entitlement criteria, analyzes claims material, identifies issues, gathers relevant evidence, conducts interviews to adjudicate claims and inputs data necessary to generate the award and notification letter to the veteran describing the decision. Specifically, I: - Make determinations as to the eligibility for the type of benefit sought to include questions relating to adequacy of military service, medical… Show more As a Veterans Service Representative (VSR), I explain benefit programs and entitlement criteria, analyzes claims material, identifies issues, gathers relevant evidence, conducts interviews to adjudicate claims and inputs data necessary to generate the award and notification letter to the veteran describing the decision. Specifically, I: - Make determinations as to the eligibility for the type of benefit sought to include questions relating to adequacy of military service, medical evidence and the evaluation of evidence of income, employability, dependence and relationship - Request examinations, re-examination or opinions to evaluate disabilities resulting from diseases or injuries - Review claims cases to assure all issues have been addressed, applies and interprets VA laws, including veterans' case law, existing statutes and procedures, precedent rulings and state law in the adjudication process - May conduct interviews in person or by phone with veterans, representatives and advocates to explain the full range of VA benefits and related programs - Prepare and release correspondence for use by other federal, state and local agencies - Utilize various electronic data processing (EDP) systems to input data for processing claims and generating automated correspondence. Show less

United States

Columbia, South Carolina Area

Led operations teams in ongoing initiative to deliver information technology innovations and improvements that directly translated to enhanced customer experiences and a positive impact on the bottom line.Partnered with upper management on the short/long-term goals of identifying and resolving technological issues and inefficiencies, while implementing corrective actions that translated to measurable product and service enhancements. Tracked and monitored issues and escalated concerns that… Show more Led operations teams in ongoing initiative to deliver information technology innovations and improvements that directly translated to enhanced customer experiences and a positive impact on the bottom line.Partnered with upper management on the short/long-term goals of identifying and resolving technological issues and inefficiencies, while implementing corrective actions that translated to measurable product and service enhancements. Tracked and monitored issues and escalated concerns that reached service level agreement expiration dates to facilitate cost-efficient resolutions.• Served as Operations Team leader, coordinating work between cross functional teams and other divergent groups.• Supervised IT work while performing research on problem resolution, and keys to innovate and improve quality of service for company and members.• Authored “Root Cause Analysis” document as a result of extensive top-to-bottom business analysis.• Conducted regular audits of system functions, monitored applications, and developed Standard Operating Procedures for troubleshooting special challenges. Show less

Review, present and make recommendations on new/current studies to ensure safe veteran studies.

Responsible for troubleshooting Lottery terminals, AIX system, Seibel System, as well as all BOS (Back Office Systems). Performed in an essential Tier 2 trouble shooting and resolution role.Responsible for maintaining the oracle database, open communications, and configuring tables for new databases for New Mexico Lottery. Activated terminals and created and distributed Lottery advertisements.• Validated winning numbers, implemented the surname lottery and created an electronic audit… Show more Responsible for troubleshooting Lottery terminals, AIX system, Seibel System, as well as all BOS (Back Office Systems). Performed in an essential Tier 2 trouble shooting and resolution role.Responsible for maintaining the oracle database, open communications, and configuring tables for new databases for New Mexico Lottery. Activated terminals and created and distributed Lottery advertisements.• Validated winning numbers, implemented the surname lottery and created an electronic audit and validation sheet. Show less

Served an essential role writing code in VB/VB.net to import and expert new business partner data for elected health care coverage plans.Recognized for having one of the cleanest files for transfer to partners. This high level efficiency allowed the company’s files to flow freely between partners and through our own internal systems.

Supervised and train employees as needed*Assistant DBA for Collecti Access Database*Coded VB.Net front end for the Collecti (collections management system)

Implemented teachers lesson plan*Managed and instructed 35 students

Performed and tracked preventative maintenance for clients*Repaired state-of-the-art industrial equipment, computers systems and printers

Various

Supervised work center. Served as instructor and course supervisor.Supervised operation of key data systems. Served as departmental Financial Manager accountable for budgets and expenditures within scope of accountability.*Multi-Sensory Acoustic Sub-system Course supervisor (Recommended for Master Instructor)*Computer Maintenance Supervisor for Red Hat Linux and MS Server 2003 work center*Multi-Sensory Acoustic Sub-system maintenance supervisor (Recommended for Instructor… Show more Supervised work center. Served as instructor and course supervisor.Supervised operation of key data systems. Served as departmental Financial Manager accountable for budgets and expenditures within scope of accountability.*Multi-Sensory Acoustic Sub-system Course supervisor (Recommended for Master Instructor)*Computer Maintenance Supervisor for Red Hat Linux and MS Server 2003 work center*Multi-Sensory Acoustic Sub-system maintenance supervisor (Recommended for Instructor Duty)Red Hat Linux Administrator*Copier Supervisor (Created a program to increase productivity and decrease copier down time by 37%*Departmental Financial Manager (Created database and funding request program - 84% increase in productivity)• Completed service and was honorably discharged. Show less

B.S, Computer Science Programming

My senior project addressing two areas of concern within the Employment Security Commission's processes and procedures. Problem 1.

Education record

Activities and Societies: Honor Guard Studied Data Systems Technology

Education record

Fast-Time Analysis For Anti-Submarine Warefare