Mitarbeiter
- Overseeing all aspects of hotel operations, including front office, housekeeping, food & beverage, sales & marketing and maintenance.- Promoting a positive work environment and employee engagement through training, coaching and recognition programmes, resulting in high employee satisfaction and low turnover rates.- Supporting the General Manager in day-to-day operations, including guest services, personnel management and financial administration.- Managing front office processes including reservations, check-in/check-out and guest relations to ensure smooth and efficient service.- Utilizing hotel management software (e.g. Apaleo) to manage reservations, room inventory and guest profiles to ensure accurate and efficient front office operations.