Field Application Engineer
Moscow
● Profiling and analysis of customer technical requirements and selection of Advantech IoT products, technologies and services for Industrial Automation and Manufacturing, Healthcare, Intelligent Transportation, Smart Buildings, Energy● Prepared and demonstrated of products or technologies to customers, partners and at tradeshows● Worked with R&D, Product Management and Quality teams as necessary to resolve any technical issues that arise from the field● Local technical support, (post-sales support, testing/troubleshooting in the lab or in the field, managing design-in processes (e.g. BIOS modifications, BOM options, system integration and assembly instructions)● Shared gained experience and seniority with local technical support team● Participated in the company's marketing activities to promote the product on the territory of the country● Coached the team members and help them to organize and prioritize their tasks efficiently● Supervised local CTOS (Configure To Order Services) assembling● Participated in obtaining certificates for the sale of equipment on the local market● Translated description and characteristics of IIoT devices for Russian website of Advantech● Translated courses and certification programs of Advantech IIoT Academy into Russian for local customers● Actively promoted IoT Cloud platform – WISE-PaaS● Managed interns- Provided orientation for new intern: Advantech culture, communication standards, details about internship program- Found out the intern's interests and focused on them- Created clear project goals, structure and schedule benchmarks to gain a better understanding of how they're performing- Organized theoretical and practical assignments- Involved the intern in major projects- Gathering feedback from the intern to improve the internship program